Technical Support Engineer

Job Description
Job Title: Technical Support Engineer
Req ID: 46289
Job Location (Short): Alcobendas, ESP
Employment Type: Full Time
Segment: Danfoss Climate Solutions Segment
Job Category: Sales
Work Location Type: Hybrid
The Impact You'll Make

Danfoss is looking for an experienced refrigeration technician, based in Danfoss Madrid site, who will be responsible for providing world class technical support for the Danfoss Product Portfolio for Cooling division.

In this position, you will work closely with Regional Sales Managers and provide technical support for Danfoss products, related to the Cooling segment, to our customers: wholesalers and small OEMs in Iberia. You will be part of a South West regional team.

You will provide expertise on components / systems, problem-solving skills and general support in the selection and application of Danfoss products.

What You’ll Be Doing
Be the go‑to technical and quality expert for our customers and sales teams – providing hands‑on support via phone, online meetings, and on‑site visits, acting as the main contact for quality and application‑related topics, and ensuring products are installed and handled to the highest standards.
Inspire and educate by delivering impactful product and training presentations, introducing innovative new solutions to both internal teams and customers.
Collaborate across Danfoss Cooling – working closely with engineering, factory, product management, and customer service to solve challenges and meet customer needs.
Drive project success by identifying critical technical factors in customer applications and leading initiatives to achieve them.
Build lasting partnerships with key decision makers, strengthening relationships and creating opportunities for future growth.
What We're Looking For
Bachelor’s degree in Mechanical Engineering or Thermodynamics.
Proven experience in similar positions in the HVAC/R industry, gained in medium-structured international environments.
Strong knowledge of vapor compression systems, heat transfer processes, and product technologies.
Solid understanding of compressor technology, condensing units, and related applications.
Familiarity with the Danfoss portfolio, including expansion valves, control valves, heat exchangers, and electronic components, is a plus.
Proven ability to coordinate effectively, communicate clearly, and build strong relationships.
Collaborative team player who thrives in a global environment.
Excellent command of Spanish and good command of English; knowledge of French and/or Italian is an advantage. Willingness to travel occasionally within the Iberia region.
Ready to Make a Difference?

If this role excites you, we’d love to hear from you! to start the conversation and learn more about where your career can go with us.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.

Information at a Glance

Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.

Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.

Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 39.000 people, serving customers in more than 100 countries through a global footprint of 95 factories.

Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.

Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.

Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 39.360 people, serving customers in more than 100 countries through a global footprint of 95 factories.