Technical Support Engineer

Spektrum have a wide range of exciting opportunities in several global locations. We are always looking to add great new talent to our team and look forward to hearing from you.

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.

• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.

• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.

• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.

• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – C003526

Role Duties and Responsibilities

• Manage and administer Boomi platform in line with SSBA guidance and in coordination with other Service Lines;

• Maintain and monitor NCIA Boomi environments;

• Support in developing and implementing Boomi Blueprint Framework;

• Support deployment and maintenance of additional NCIA Boomi environments, atoms and molecules.

• Apply techniques and methods for troubleshooting issues on Boomi platform or deployed processes;

• Act as third line support on Boomi platform and collaborate with other lines of support;

• Provide guidance and support for development of new Boomi processes;

Essential Skills, Experience and Certifications

• Extensive Boomi platform knowledge;

• Extensive experience in managing Boomi infrastructure and environment (on prem);

• Extensive experience with Boomi platform and integration processes development;

• Experience with containers and especially Docker/Podman;

• Experience with Oracle/Redhat Linux including experience with shell scripting;

• Standard Automatic Data Processing Knowledge

• Word Processing: Advanced knowledge

• Spreadsheet: Working knowledge

• Graphics Presentation: Working knowledge

• E-mail clients/Web Browsers: Working knowledge

Language

• English: 3333 (Listening, speaking, reading and writing)

Desirable

• Desirable knowledge of Kubernetes;

Working Location

• Braine-l’Alleud, Belgium

Working Policy

• Hybrid (50% onsite/50% offsite)

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

We never know what new opportunities might be just over the horizon. If this opportunity isn't for you, please feel free to send us your resume anyway and be the first to know if something suitable for your skills and experience comes up.