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Technical Support Analyst (M/W)

Meritis

Porto, Porto, Portugal permanent

Posted: January 2, 2025

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Quick Summary

We are looking for a Technical Support Analyst to join our team in Porto, Portugal. The ideal candidate will have experience in software engineering, project management, and data analysis. The successful candidate will be responsible for providing technical support to clients in the financial and insurance sectors.

Job Description

Meritis is an IT consulting, management and development firm founded in 2007, with offices in Paris, Sophia-Antipolis, Aix-en-Provence, Montpellier, Toulouse, Nantes, Lille, ... And now Portugal ! Our mission ? To connect the best talents with companies, and give them a head start.

We support our clients in all their digital transformation needs through a wide range of areas of expertise: Software Engineering, Finance, Project Management, DevOps, Data, Cloud, Cybersecurity and Agility.

We are active in the banking, insurance, telecommunications, industry and transport sectors, and today 40% of CAC40 companies are Meritis clients.

Guided by our values of high standards, humility, benevolence and proximity, we now employ over 900 people.

We make it a point of honor to be close to our employees and to provide them with individualized support, whatever their position within the company.

Certified Great Place To Work since 2013, our concept of well-being at work goes far beyond a simple label, and it's our employees who speak best of it: https://www.glassdoor.fr/Avis/Meritis-Avis-E1163008.htm

Mission details

Based in Porto, you will work in an international context, with agile methods, to provide  technical platform support. You will also :

- Support developers in the configuration and use of DevOps tools (best practices/procedures), in liaison with the tooling support teams,

- Participate with developers in the integration of components, services, and softwares on DEV/UAT/PROD servers, under Linux or Windows,

- Enhance monitoring tools (scripting) to identify process errors,

- Log analysis.

Technical Skills

- Proficiency in Linux and Windows environments,

- Mastery of scripting languages: Bash, Powershell, Python,

- Proficiency in DevOps tools: Jenkins, Git, XLDeploy, XLRelease,

- Knowledge of monitoring tools,

- Knowledge of SQL.

Are you ready to take on new challenges in an environment conducive to well-being?

What being a consultant at Meritis means :

• Growing in a company that encourages learning: certification training, e-learning, meetups, code competitions, career development paths, etc.
• Being part of communities of experts who share their knowledge and experience.
• Choosing your projects.
• Benefiting from a network of clients who trust us, built up over the years.
• Working in a friendly environment with many events: lunches, afterworks, teambuilding, annual parties, etc.
• Joining a company where it’s great to work, certified as a "Great Place to Work."

Our differences are our assets. That's why Meritis is committed to diversity and non-discrimination. All our jobs are accessible to people with disabilities. We look forward to hearing from you.

You can contact [email protected] if you believe you are a victim or witness of discrimination.

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