Technical Services Engineer

Confidential

Remote job permanent

Posted: May 8, 2026

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Quick Summary

The Technical Services Engineer is responsible for providing expert technical support and troubleshooting for healthcare IT systems, working closely with cross-functional teams to resolve incidents and improve support processes.

Required Skills

IT Support Healthcare IT Customer Service Ticketing Systems EMR Systems ITIL Processes Troubleshooting Communication Analytical Skills On-Call Support

Job Description

The Technical Services Engineer is the first point of contact for users, providing expert support, troubleshooting issues, and contributing to a seamless healthcare IT experience. This role works closely with cross-functional teams to resolve incidents, maintain high service quality, and continuously improve support processes.

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