Technical Service Manager, Sweet Protein

About GenScript

GenScript Biotech Corporation (Stock Code: 1548.HK) is a global biotechnology group. Founded in 2002, GenScript has an established global presence across North America, Europe, the Greater China, and Asia Pacific. GenScript's businesses encompass four major categories based on its leading gene synthesis technology, including operation as a Life Science CRO, enzyme and synthetic biology products, biologics development and manufacturing, and cell therapy.

GenScript is committed to striving towards its vision of being the most reliable biotech company in the world to make humans and nature healthier through biotechnology.

About ProBio

ProBio proactively provides end-to-end CDMO service from drug discovery to commercialization with proactive strategies, professional solutions and efficient processes in cell and gene therapy, vaccine, biologics discovery and antibody protein drug to accelerate drug development for customers. ProBio’s total cell and gene therapy solution covers CMC of plasmid and virus for IND filing as well as clinical manufacturing and commercial manufacturing.

About Bestzyme

Founded in 2013, Bestzyme is driven to harness the power of biotechnology to accelerate sustainable and efficient solutions for biofuel, food & beverage, distilling, starch, household care, textile, animal feed industries and functional proteins. At Bestzyme, we're committed to accelerating sustainable and efficient industrial solutions to meet the demands of our evolving world. We understand the importance of nurturing science not just for today, but for preserving tomorrow. Our aim is to help make people and nature thrive in harmony through the incredible power of biotechnology. We believe in the strength of collaboration to foster industrial growth and environmental sustainability. For more details, please refer to our website: www.bestzyme.com

Position: Technical Support Manager (Sweet Protein)

Location: United States – Remote

The estimated salary range is $100,000 - $120,000 based on experience level.

About the role:

Bestzyme is currently looking for a Technical Support Manager for our Americas Market. This role work as a critical technical expert and problem-solver in North/South America, primarily responsible for technical support to achieve sustainable business growth in the food ingredient line. The Technical Support Manager acts as a vital bridge between customers, BD/sales, and R&D, contributing to driving commercial success and product improvement

Key Responsibilities：

1. Execute the business strategy and annual plan developed by the department, focus on business opportunities and organize resources to achieve annual sales budget and profit budget.

2. Build and maintain strong relationships with potential customers and partners through proactive communication and regular visits to discuss commercial opportunities in full autonomy

3. Maintain and continuously improve understanding of products, applications and markets. Share the insight and knowledge with internal team to optimize product development

4. Collaborate with cross-functional teams (including technical and production teams) and responsible for driving sales and business development efforts in North/South America to achieve sustainable growth in the food ingredient line.

5. Working with customers and partners to generate market insight of customer needs and industry trends to support build market strategy for new product launch.

6. Complete temporary important tasks assigned by superiors.

Qualifications：

1. Bachelor degree or above and minimum 5 years of relevant B2B sales or business development experience in food ingredients, food & beverage, sweetener or flavor ingredient industry;

2. Proven expertise in key account management and channel development; Excellent negotiation and communication skills; High level of autonomy and the ability to work independently;

3. Proven success in building relationships with professionals at all organizational levels with internal and external customers; Able to better grasp the customer's psychology, understand and can effectively use sales skills;

4. Elaborate strong approach to generate market knowledge and insight;

5. Strong ability to resist pressure and learning ability

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GenScript USA Inc/ProBio Inc. is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is the Company's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

GenScript USA Inc./ProBio Inc. maintains a drug-free workplace.

Please note: Genscript USA Inc./ProBio Inc. will only contact candidates through verified application sources. GenScript/Probio does not request personal information from candidates through individual email or any other platform.