Technical Program Manager

Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent.

Our Wizards from over 20 countries work together to protect the infrastructure of our hundreds of customers, including over 50% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re the leading player in a massive and growing market, but it’s still early enough for you to make a significant impact. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster.

SUMMARY

We’re looking for a hands-on Technical Program Manager and spread the power of Wiz. The role focuses on improving deployment pipelines and internal tools by digging into logs, finding recurring issues, and reducing manual work.
You’ll work with engineers and domain leads to analyze failures, close documentation gaps, define clear metrics, and help teams improve how they build and operate systems. Beyond analysis, you’ll actively help shape better processes and frameworks.
As part of the CTO operations team, you’ll also support the day-to-day flow: coordinating meetings, cross-team syncs, and improving workflows so teams can move faster and more smoothly. The role combines technical problem-solving with practical execution and coordination.

WHAT YOU’LL DO

• Help build and maintain the Unified Maturity Table, defining the technical parameters (workflows, support packages, other metrics) and their KPIs that conclude a domain’s readiness and maturity.

• Partner with the team to refine internal AI agents by measuring the performance of their answers against human expert interventions.

• Use cluster analysis (AI) of support ticket descriptions to identify recurring patterns, then design and implement automated workflows to streamline resolution.

• Take part in driving the department’s "operating system" by facilitating design meetings, managing cross-domain syncs, and ensuring the documentation and support packages required for daily execution are current and actionable.

• Define and implement different thresholds by analyzing support ticket complexity, resolution times, and domain-specific friction.

• Transition static maturity reports into live, dynamic dashboards with trend lines.

• Lead design meetings to establish cross-functional standards for domain maturity and system health alerts.

WHAT YOU’LL BRING

• 3–6 years of hands-on experience as a Software Engineer, Data Engineer, SRE, or Solutions Engineer.

• Proficiency in querying and analyzing large datasets (SQL, Python, or similar) to diagnose system bottlenecks and deployment failures.

• A proven track record of taking manual, "friction-heavy" processes and building automated, scalable engineering solutions.

• Experience with (or strong interest in) prompt engineering, RAG concepts, and auditing AI model outputs for accuracy and reliability.

• Ability to translate complex technical friction into a prioritized roadmap for stakeholders and senior leadership and lead the project to the finish line.

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Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship.

Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz's Privacy Policy.