Technical Program Manager

POWER A WORLD OF TRUST

Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust.

Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services.

We’re in the process of rapidly scaling our diverse global team and we’re looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up!

About Incode

Incode is a Series B unicorn ($1.25 B valuation) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, Airbnb, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. As we scale globally, we’re building a world-class Technical Program Management organization - and we need visionary TPMs to join us.

The Impact You’ll Make

As a Technical Program Manager at Incode, you’ll be the engine that transforms strategic objectives into delivered reality. You’ll own end-to-end delivery of multi-disciplinary programs - aligning stakeholders, defining roadmaps, managing risks, and ensuring on-time execution. Your leadership will fuel our teams’ ability to innovate, ship critical capabilities, and uphold the highest standards of quality and reliability for enterprise clients.

What You’ll Own & Drive

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Program Strategy & Execution – Partner with Product, Engineering, UX, and senior leaders to translate strategic OKRs into detailed plans, milestones, and success metrics.

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Cross-Functional Alignment – Facilitate sync-ups, steering committees, and decision forums to keep distributed teams and geographies moving in lockstep.

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Risk & Issue Management – Proactively identify dependencies, blockers, and technical trade-offs; drive mitigation plans and communicate status with clarity.

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Process Excellence – Architect and implement scalable PDLC/SDLC frameworks, tooling integrations, and release pipelines that boost velocity and quality.

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Capacity Planning & Resource Optimization – Forecast team bandwidth, balance priorities, and ensure every project has the right people, tools, and cadence to succeed.

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Continuous Improvement – Surface process gaps, run retrospectives, and champion best practices that accelerate delivery and elevate team satisfaction.

Specialization Tracks (multiple roles available):

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Third-Party Vendor Management – Evaluate vendor solutions, negotiate contracts, and optimize value by collaborating closely with Procurement, Legal and Engineering to ensure seamless technical integration with our partners.

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Release Process Orchestration – Define enterprise release standards, QA orchestration flows, and rollback procedures, collaborating with QA analysts and release engineers.

The Qualities That Set You Apart

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Technical Communicator – You bridge the gap between executive vision and engineering detail, adapting your message to every audience.

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Strategic Orchestrator – You build program plans that balance ambition with pragmatism, rallying teams around a shared path to success.

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Process-Driven Innovator – You turn chaos into cadence, designing workflows and automations that unlock predictable, repeatable delivery.

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Cross-Functional Dynamo – You build trust quickly across Product, Design, Engineering, and Ops, making collaboration feel effortless.

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Data-Fluent & Outcome-Obsessed – You define and track the right KPIs - lead time, throughput, defect rate - and use them to drive continuous improvement.

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Adaptable Leader – You thrive in high-growth environments, shifting priorities with resilience and leading your teams through ambiguity.

Your Background

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5+ years in technical program or project management roles within software or technology companies

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Proven experience driving PDLC/SDLC programs across cross-functional and cross-geography teams

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Deep familiarity with Agile frameworks, scrum ceremonies, and related tooling (e.g., Jira, Confluence, Git workflows)

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Bachelor’s degree in Computer Science, Engineering, or a related technical field (or equivalent real-world experience)

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Track record of managing interdependent, high-complexity projects with a focus on risk reduction and stakeholder satisfaction

Why Incode?

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Mission with Meaning – Shape how billions of people prove identity - safely, simply, and ethically.

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Rocket-Ship Growth – Join at a pivotal moment where your programs will directly multiply our global impact.

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Elite Team & Backing – Collaborate with top engineers, product leaders, and investors united by a bold vision.

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Ownership & Autonomy – Own your domain end-to-end, with the resources and freedom of a unicorn.

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Global Reach – Your work will influence products and processes used by enterprises across every continent.

Ready to build the backbone of our identity platform?

Aspects of our Culture:

• High performance

• Freedom & responsibility

• Context, not control

• Highly aligned, loosely coupled

• Continuous Feedback

• Promotions & Development

• Learn more about Life at Incode!

Benefits & Perks:

• Flexible Working Hours & Workplace

• Open Vacation Policy

Equal Opportunities:

Incode is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We take great pride in having an inclusive, diverse, and global team, and we are always looking for talented and passionate individuals from all backgrounds and walks of life. As part of our commitment to inclusion, we ensure that reasonable accommodations are available throughout the hiring process. If you require any accommodation due to a disability or specific need, please let our Talent Acquisition team know—we’ll do our best to support you.

Applicant Data Privacy:

We will only use your personal information concerning Incode’s application, recruitment, and hiring processes.