Technical Program Management

We are a global company, a leader in information services, known in the rest of the world as Experian. In life’s major moments—such as buying a car, sending a child to college, or even starting and growing a business—we are there to empower consumers and clients to manage their data with confidence.

We have more than 20,000 people operating in over 44 countries; and by investing in them, in technology, and in innovation, we can help businesses transform and communities thrive, enabling more people to feel included in the opportunities available. This is how we deliver on our purpose every day: to create a better future.

Come explore an unexpected world with us.

We are looking for a Technical Program Manager to lead the planning, execution, and operationalization of complex, mission-critical programs across cloud-native platforms, modern data ecosystems, and AI-driven systems.

You will translate strategic objectives into scalable execution plans, ensuring delivery of high-impact solutions on time, within scope, and with measurable business outcomes.

This role requires strong technical fluency, structured program management experience, and exceptional cross-functional leadership.

🛠️ Your key responsibilities

• Lead the planning, coordination, and execution of cross-functional programs involving cloud platforms, data ecosystems, security, and AI technologies using structured program management practices.
• Translate business and technical strategy into actionable roadmaps, backlogs, and phased execution plans using Agile, SAFe, or hybrid delivery methodologies.
• Drive alignment across engineering, product, architecture, DevOps, and data science teams by identifying dependencies, mitigating risks, and removing blockers to ensure predictable program delivery.
• Facilitate technical discussions related to system architecture, infrastructure scalability, data pipelines, security considerations, and generative AI model operations to guide informed decision-making.
• Communicate program status, trade-offs, risks, and measurable impact to senior leadership with clarity and executive presence.
• Champion process improvements, automation initiatives, and lean delivery practices to enhance execution efficiency and cross-team performance.
• Collaborate with finance and leadership teams to manage CAPEX/OPEX planning, cost optimization strategies, and overall fiscal alignment.

🎯 What we expect from you

• Experience in Technical Program Management within SaaS, cloud-native, or data-intensive environments.
• Proven ability to lead architecture-level discussions and modernization initiatives.
• Proficiency with cloud platforms — AWS preferred (S3, Lambda, Glue, DynamoDB, SageMaker).
• Familiarity with AI/GenAI systems and model operationalization.
• Experience with Agile, SAFe, and hybrid delivery frameworks.
• Strong skills in risk management, dependency mapping, and critical path analysis.
• Understanding of financial portfolio management (CAPEX/OPEX planning and tracking).
• Hands-on experience with program tools such as Jira, Confluence, Smartsheet, Rally.
• Strong executive communication and stakeholder management capabilities.
• Understanding of DevSecOps, CI/CD pipelines, and observability best practices.

⭐ Nice to have

• Knowledge of data governance and real-time/streaming data systems.
• PMP, CSM, or equivalent certification.
• AWS Certifications (preferred).

At Serasa Experian, we believe that diversity is essential for a healthier and more innovative work environment, where everyone can share experiences and express their ideas. That’s why we promote several initiatives to support inclusive recruitment and the professional development of our people.

We also have our affinity groups, created to empower and support individuals from underrepresented groups: ExperianPride (LGBTQIAPN+ community), Ubuntu (racial equity), Women in Experian (gender equity), Aspire (people with disabilities), and Connecting Generations (generations).

Come be part of this transformation!

Experian Careers - Creating a better tomorrow together

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