Technical Product Owner

Sofia Stars is an operational services company based in Sofia. We offer a range of solutions for online businesses, including R&D, Marketing, Customer Support, KYC, Risk, and Anti-Fraud services. With 300+ bright stars on our team, we deliver secure, reliable solutions with a touch of quality that shines. When you join us, you’ll be part of a place where ideas light up, and growth isn’t just a promise—it’s a journey.

Sofia Stars is growing tremendously, and we continue to conquer new countries!

Now we're looking for a Technical Product Owner to join our team and contribute to our products.

✅ Main requirements:

✔️ Manage Product Backlog: Formulating the list of backlog items and prioritising them as per the critical business objectives;
✔️ Define Sprint Objectives: The product owner defines the suggested sprint objective which will serve as a base to determine the sprint goal;
✔️ Review and approve the work done by the development team: The product owner inspects the product increment made by the development team in each iteration;
✔️ Provide effective communication to the stakeholders of the project: The Product Owner is the central communicator between the development team and the stakeholders;
They need to be clear and concise communicators to ensure there is approval of the stakeholders for all major decisions and strategies;
✔️ Backlog Refinement: Ability to prioritise, enhance, and finalise the items with the team before the sprint planning;
✔️ Create and Maintain Change Requests Associated with the Product: Predominantly an Operational task. The Product Owner will gather and prioritise operational changes and include them within the Product Backlog for future sprint iteration;
✔️ Define Acceptance Criteria for their Product: The Product Owner must know what they want their product features to achieve.Having strongly defined acceptance criteria is vital to ensure;
that the Product performs to the expected standard. A/C's should always be confirmed with Stakeholders and will be used as a baseline for QA to test against;
✔️ Gather Functional and non Functional Requirements: The Product Owner will ensure that all requirements are gathered and that they meet the Product Managers expectations;
✔️ Maintain Requirements: Requirements may be adjusted during the project lifecycle, this is to be expected in a dynamic environment such as ours If a requirement is adjusted then this must be reflected at the appropriate level (Epic, Story);
✔️ Verify Requirements: Once the requirements, functional and non functional, have been gathered from the Stakeholder the Product Owner will confirm and agree that the requirements are fit for purpose and use;
✔️ Create and Maintain Epics, Stories, Use and Edge Cases. Although the creation of these artefacts may be done by another team the Product Owner holds accountability for the quality of their content.

✅ Qualifications:

✔️ At least 3 year as a Product Owner or similar role (Business Analyst, Quality Assurance Analyst, Data Analyst).
✔️ To thrive in this role, a strong technical foundation is essential. This includes expertise in software development, coding, and design. Familiarity with product development architecture, Scrum, and Agile methodologies is crucial. A solid grasp of user experience principles and effective product backlog management adds depth to the skill set needed for success.
✔️ Communication Skills (Proficient in English): Use of verbal, nonverbal and written communication skills to create and convey product goals. Reporting insights which allows them to maximise product value and address issues during the early stages of development.
✔️ Analytical Skills: Ability to analyse various issues and find workable solutions as quickly as possible. Identify, collect and analyse information, use reason to solve complex problems and make decisions based on logical conclusions;
✔️ Decision Making: Use technical, analytical and communications skills to make crucial decisions regarding their products success and development. After identifying an issue you must be able to collect and collate all relevant information, find ways of dealing with it, decide on the best option and implement/evaluate the results;
✔️ Leadership: You will lead a team (without being a manager), therefore you must be able to demonstrate effective leadership techniques. Bring vision to the team, mentor where needed and negotiate with team members and the wider business;
✔️ Conflict Resolution: You will act as a mediator if/when conflict arises to ensure that the development stays on schedule. You will have the ability to resolve disputes over resource or power dynamics, using active listening skills to consider both sides and then make the decision;
✔️ Professional Certification: PSPO level 1 or similar, but not a requirement.

✅ Why Sofia Stars?

🏖️ Up to 25 vacation days;

🤒 6 Undocumented Sick Leave Days;

💷 Monthly food vouchers (102 EUR);

🏥 Private Medical Insurance;

🏋🏼 Multisport Card;

🎁 Birthday, Wedding and Newborn gifts;

🍔 Breakfast, Friday lunches, fruits, and snacks in the office;

🎭 Monthly company activities and team-building events;

🚀 Career growth opportunities.

Ready to shine? Let’s make it real.

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