Technical Product Manager, Platform Shared Services

At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate people opportunities to create awesome. 

And that's where you come in:

Instructure is seeking a collaborative and experienced Senior Product Manager to champion our shared components and cross-product initiatives across the business. You will shepherd cross-product programs tied to core services that govern customer configuration, cross-account sharing through trusts and consortiums, security initiatives and more.

In this highly collaborative role, you will own the product roadmaps, working hand-in-hand with other product managers, engineering teams, UX/UI designers, customers, legal counsel, and compliance officers.

You will act as a strategic partner to other product development teams, understanding their needs and empowering them with technical services and best practices in platform development strategy. In short, you enjoy the ability to deliver with an aligned engineering team while also embracing the challenge of achieving success through collaborative efforts.

What you’ll do:

• Product Strategy & Roadmap: Define and own the product vision, strategy, and roadmaps for our cross-product platform services capabilities and features; aligning with overall business goals and regulatory requirements, developed in close collaboration with internal stakeholders.

• Shared Services Management: Proactively engage with internal development teams to identify, prioritize, and define the development of reusable components, libraries, and patterns that promote consistency, efficiency, and compliance across our products, acting as a key partner in their development workflows.

• Collaboration & Communication: Foster strong working relationships and effectively communicate the product vision, roadmap, and progress to stakeholders across engineering, design, legal, compliance, and executive teams, actively soliciting feedback and incorporating it into the product development process.

• Internal Customer Engagement: Build empathy for our internal development teams, understanding their pain points and needs related to application development and translating these insights into the roadmap. Leverage strong relationships to advocate for best practices and define success through adoption.

• Requirements Definition: Translate business needs and compliance requirements into clear and detailed user stories, acceptance criteria, and technical specifications, ensuring alignment and understanding with engineering and design partners.

• Product Lifecycle Management: Manage the entire product lifecycle from ideation to launch, iteration, and retirement, ensuring continuous improvement and adherence to compliance standards, with ongoing communication and collaboration with internal teams.

• Performance Monitoring: Define and track key metrics to measure the adoption, performance, and impact of our front-end shared services and compliance initiatives, sharing these insights with internal stakeholders to drive continuous improvement.

• Cross-Functional Leadership: Lead and inspire cross-functional teams, fostering a collaborative and results-oriented environment, emphasizing partnership and shared ownership with internal customers.

• Staying Informed: Continuously monitor industry trends, emerging technologies, and changes in relevant regulations to proactively adapt our product strategy, sharing relevant information and insights with internal teams.

What you will need to know/have:

• Bachelor's degree in Computer Science, Engineering, Business, Product Management or a related field.

• 4+ years of experience in product management or technical product management, ideally with a significant focus on platform services and components. 

• Strong understanding of front-end and back-end development principles, frameworks, and best practices.

• Demonstrated experience in building and managing shared component libraries or platform solutions, with a track record of successful collaboration with software engineering teams.

• Knowledge of and experience with user management and permissions in complex org structures including cross-org trusts or consortiums is a plus.

• Exceptional communication, presentation, and interpersonal skills, with a proven ability to build strong relationships and influence cross-functional teams, particularly engineering and design.

• Proven ability to translate complex technical and legal requirements into clear and concise product specifications, ensuring shared understanding with internal partners.

• Experience working in an Agile development environment, with a strong emphasis on collaboration and iterative development.

Get in on all the awesome at Instructure!

• We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:

• Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.

• Flexible schedules and a remote-friendly culture, with hybrid or onsite work options available in some regions for specific roles

• Generous time off, including local holidays and our annual company-wide “Dim the Lights” week in late December, when we encourage everyone to step back and recharge

• Comprehensive wellness programs and mental health support

• Annual learning and development stipends to support your growth

• The technology and tools you need to do your best work — typically a Mac, with PC options available in some locations

• Motivosity employee recognition program

• A culture rooted in inclusivity, support, and meaningful connection

We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.

Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.

All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.

Any attempt to misrepresent personal or professional information will result in disqualification.