Technical Product Manager – AI

Be yourself at Protolabs
Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification.  We are an equal opportunity employer, and we are committed to building a diverse team that feels they are valued in the workplace.  So do you feel you do not meet every single requirement but still intrigued? We encourage you to still apply!  You can help make our company even better.  We do not discriminate based on race, color, national origin, sexual orientation, gender, age, mental or physical ability, or any way you represent yourself.  We strongly believe diversity makes for more successful teams.

Why Protolabs?
We are the leaders in digital manufacturing. We hire doers, makers, and creative thinkers who tackle our roles with an entrepreneurial spirit. Our culture is centered around meaningful work that brings new and innovative products to market at unprecedented speeds. We are a diverse team that comes from all walks of life and take pride in our team who is smart, genuine, humble, and passionate about what we do. It’s our people who fuel our creativity and make our culture feel like home.

We are looking for a Technical Product Manager – AI to join our team!

This is a hybrid role, and we are accepting applications from candidates based in the Netherlands.

As a Technical Product Manager for AI, you will drive Protolabs’ AI journey by expanding the AI landscape, helping teams integrate AI responsibly and deliver measurable customer and operational impact within digital manufacturing. You will manage the product strategy and roadmap for AI‑enabled capabilities, ensuring our solutions solve real problems, improve workflows, and align with business priorities.

In this role, you will manage the product strategy and roadmap for AI‑enabled capabilities, ensuring our solutions solve real problems, improve workflows, and align with business priorities - partnering with engineers and domain stakeholders to assess feasibility, define requirements, iterate on prototypes, and oversee rollout and adoption. You will also help operationalize a Use Case Funnel, ensuring clear prioritization, strong alignment, and consistent value delivery.

If you’re excited about turning AI opportunities into reliable, governed, and high‑quality products that elevate both developer and customer experience, this role offers an opportunity to directly shape how AI supports Protolabs’ future.

What you’ll do :
• Own strategy and roadmap for your AI Products and make data‑driven prioritization decisions in collaboration with engineering, operations, commercial, and platform teams

• Operate the AI Use Case Funnel including intake, triage, feasibility evaluation, and prioritization, ensuring alignment with business outcomes and team capacities

• Deeply understand user groups, workflows, and AI opportunities across domains such as quoting, manufacturability or customer support

• Develop clear requirements by translating both business and technical needs into actionable items, ensuring well-defined success criteria

• Track ROI, strategic relevance, and delivery progress across AI projects, feeding insights back into prioritization frameworks and funnel operations

• Drive the roadmap for scalable AI platform solutions with reusable components, secure standards, and robust environments

• Lead temporary project teams to implement cross-team AI projects and provide hands-on support, enabling software engineers to scale AI expertise company-wide

• Support AI enabling programs, including training, communication, and hands-on enablement

• Empower and consult business how to use existing AI offerings

• Collaborate with Legal and IT Security on operating AI policies, risk assessments, and responsible ‑use guardrails

What you’ll bring :
• 5+ years of product management or program management (or closely related) experience

• Demonstrated ownership of AI products, feature set or domain from discovery through launch and adoption

• Experience in change and transformation management for novel technologies and digitalization

• Experience working day-to-day with software engineers and designers in an agile environment, with a
predictable shipping cadence

• Solid understanding of AI/ML fundamentals - from classical ML and deep learning to generative AI including awareness of potentials, risks, limitations, and life-cycle implications

• Able to collaborate confidently with classical SW engineering and ML teams on feasibility, scoping, and technical trade‑offs

• Skilled at structuring complex problems and aligning diverse stakeholder requirements to support new technical capabilities.

• Strategic thinker who excels at prioritizing work in unpredictable, changing environments

• Comfortable working with funnels, experiments and cost/benefit framing to support decisions.

• Ability to define clear requirements and success metrics to measure product performance against business outcomes and KPIs

• User-centric mindset with the ability to balance customer, business and operational considerations.

• Strong written and verbal communication skills with technical and non-technical stakeholders

• Able to create clarity in complex AI domains and build alignment without direct authority

• Pragmatic, decisive and impact-oriented: you focus on outcomes over outputs

Bonus Points For

• Experience in digital manufacturing, B2B marketplaces, supply chain or e-commerce
Exposure to complex operational environments where technology, people and process all need to work
together

What's in it for you?:
• Part of our incredible journey is clearly down to our amazing team, and we strongly believe in giving people a space to truly, authentically be themselves. We also believe that treating our employees well and sprinkling a great place to work with some nice perks can make work a little sweeter.

• Annual company bonus. We celebrate success together! Employees are not only rewarded for their achievements but also for contributing to the overall success of the business.

• Wellness and well-being with access to OpenUp psychologists, practice mindfulness with Headspace and tons more.

• Doggo-friendly office. We are big pet lovers and fully encourage hanging out with your (and your colleagues’) furry friends in the office

• Daily Lunch and snacks are provided in the office; it's a moment for our teams to connect and recharge. Shared meals strengthen our bonds and fuel collaboration.

• We offer learning and development days to be used for training or on volunteering, money to spend on learning courses, events, trainings, Access to our in-house LEARN platform with diverse courses, training, and workshops, In-house 3D Printing and much more!

• Follow us on Instagram to see what Life at Protolabs is all about!