Technical Product Analyst

About Carrot:

Carrot is a global, comprehensive fertility and family care platform, supporting members and their families through many of life's most memorable moments. Trusted by many of the world’s leading multinational employers, health plans, and health systems, Carrot’s proven clinical program delivers exceptional outcomes and experiences for members and industry-leading cost-savings for employers. Its award-winning products serve all populations, from preconception care through pregnancy, IVF, male factor infertility, adoption, gestational carrier care, and menopause. Carrot offers localized support in over 170 countries and 25 languages. With a comprehensive program that prioritizes clinical excellence and human-centered care, Carrot supports members and their families through many of the most meaningful moments of their lives. Learn more at get-carrot.com.

As a Technical Product Analyst, you will be the connective tissue between our product organization and the data that drives its decisions. You will own measurement and reporting across the product lifecycle, from evaluating the impact of new feature launches to tracking the KPIs that define success across Carrot's member journey.

This role sits at the intersection of product strategy, analytics engineering, and member outcomes. You will partner closely with Product Management, Product and Engineering Leadership, the Data team, and the Outcomes team to ensure our product decisions are grounded in rigorous, trustworthy analysis. You will also serve as an analytical advisor for our member survey infrastructure, shaping how we collect, structure, and interpret experience data through Qualtrics.

The ideal candidate is equally comfortable creating reporting dashboards, writing SQL queries, collaborating to define key metrics, and advising on a survey instrument that produces member outcomes data.

The Team:

In this role, you’ll operate as an embedded member of the Data team within the Product organization, working closely with both groups. Key stakeholders include product management, product and engineering leadership, and the member outcomes team.

Minimum Qualifications:

• A Bachelor’s Degree

• 3+ years of experience in product analytics, data analytics, or a related role within a technology or digital health company.

• Advanced proficiency in SQL and dbt for integrating data across multiple platforms, and in implementing CI/CD pipelines to ensure scalable, reliable, and production-ready analytics.

• Demonstrated experience building and maintaining dashboards and reporting infrastructure.

• Proven ability to define and operationalize product metrics, including funnel and engagement metrics, clinical and business outcomes, and operational metrics.

• Experience with the full product launch measurement lifecycle from pre-launch baseline setting through post-launch impact analysis.

• Strong data communication skills; ability to distill complex analytical findings into clear narratives and recommendations for non-technical stakeholders.

• Familiarity with survey methodology and experience working with survey platforms to structure data for analysis.

• Comfortable with independently managing a shifting workload and making progress before all information is available. Proactive about communicating priorities, deadlines, and next steps.

• Proven track record of cross-functional collaboration with enterprise data teams and product stakeholders.

Preferred Qualifications:

• Experience in digital health, fertility, women's health, or healthcare technology.

• Hands-on experience with Qualtrics, including survey design, data export configuration, and integration with analytics infrastructure.

• Advanced proficiency with Snowflake.

• Familiarity with A/B testing and experiment design principles, including statistical significance and power analysis.

• Experience working on member- or patient-facing digital products where outcome measurement is intertwined with engagement analytics.

• Strong point of view on what makes a great metrics framework and the ability to advocate for it across teams with competing perspectives.

Compensation:

Carrot offers a holistic Total Rewards package designed to support our employees in all aspects of their life inside and outside of work, including health and wellness benefits, retirement savings plans, short- and long-term incentives, parental leave, family-forming assistance, and a competitive compensation package. The starting base salary for this position will range from $120,000- $140,000. Actual compensation may vary from posted base salary depending on your confirmed job-related skills and experience.

Fraud and Security Notice: Please note that all communication regarding job opportunities at Carrot will come exclusively from an @get-carrot.com email address. If you receive messages from any other domain, please disregard them and report the incident to: [email protected]

Why Carrot?

Carrot has received national and international recognition for its pioneering work, including Fast Company's Most Innovative Companies and World Changing Ideas, Inc. Power Partners, and Modern Healthcare’s Innovators. Carrot’s global workforce has been acknowledged with several accolades, including Fortune’s Best Workplaces in Healthcare, Great Place to Work, and Age-Friendly Employer certifications. Carrot is regularly featured in media reporting on issues related to the future of work, women in leadership, and healthcare innovation, including MSNBC, The Economist, Bloomberg, The Wall Street Journal, CNBC, National Public Radio, Harvard Business Review, and more. Learn more at carrotfertility.com.