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Technical PM/Scrum Master

Encora10

USA (USA & Canada) Remote permanent

Posted: February 12, 2026

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Job Description

Technical Scrum Master & Program Manager – Enterprise PlatformConsulting Role | 100% Remote (U.S.) | Supports EST Work Hours

Overview

We are seeking a Technical Scrum Master & Program Manager to support delivery for a large-scale enterprise platform supporting multiple product teams. This consulting role blends hands-on Scrum leadership with program delivery tracking and sprint analytics to create strong transparency across product, engineering, testing, and operations teams.

You will help design and run a lightweight, effective agile process that captures work, drives accountability, and surfaces delivery timelines while keeping process overhead low and teams focused on execution.

This platform supports a large developer ecosystem, and this role ensures inbound requests are captured, prioritized, delivered, and documented as part of a complete delivery lifecycle.

Key Responsibilities

Agile Delivery & Scrum Execution


Capture and triage inbound work in JIRA


Translate priorities into actionable sprint plans


Lead stand-ups focused on removing blockers


Ensure teams execute work through properly defined tickets


Track sprint throughput and delivery trends


Surface and resolve delivery impediments quickly


Promote automation and efficient ways of working

JIRA Process & Workflow Design


Maintain scalable JIRA structures and releasable Epics


Ensure Epics include complete delivery scope


Build filters and dashboards to highlight delivery priorities


Implement JIRA automation to streamline workflows


Enable visibility into technical debt and delivery gaps

Program Delivery & Transparency


Provide delivery timeline visibility across design, development, testing, and release


Maintain clear reporting of features, milestones, and status


Align sprint execution with product roadmaps


Ensure documentation is delivered alongside features

Delivery Insights & Optimization


Build dashboards to monitor delivery health and trends


Ensure sustainable workload distribution


Provide visibility from concept through release

Required Qualifications


2+ years in Scrum Master, agile delivery, or program management roles


Experience supporting technical software teams


Strong JIRA expertise including workflows, automation, and reporting


Ability to translate prioritization discussions into execution plans


Experience balancing competing delivery priorities


Strong analytical and process optimization mindset

Preferred Qualifications


Experience in enterprise software or regulated environments


Familiarity with AI or platform-based product ecosystems


Experience with delivery metrics and sprint analytics


Knowledge of software release and deployment cycles

Scrum or project certifications are helpful but not required.

What Success Looks Like


Teams consistently meet achievable delivery timelines


Delivery processes remain lightweight and efficient


Documentation ships with features


Technical debt and delivery risks are visible


Other teams adopt delivery practices as best-in-class

This is a consulting engagement, fully remote within the U.S., supporting teams operating in Eastern Time work hours.

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