Technical Manager

Have you heard of BlueCat? We’re one of those hidden gems that’s been disrupting the market as a key player in the rapidly growing space of Intelligent Network Operations. Organizations require a new model of network operations that links foundational core services with a deep, predictive understanding of network health and performance to improve change readiness. BlueCat’s Intelligent NetOps is a first-to-market combination of systems of understanding and change. BlueCat enables teams to enhance agility and mitigate risks from high rates of change with a unified management lifecycle, from provisioning to proactive troubleshooting and remediation.

At BlueCat, we take immense pride in our award-winning culture, an integral part of our identity. We are proud recipients of several prestigious accolades, including the "Great Place to Work" certification. By becoming a part of our team, you not only join a company at the forefront of technology but also become an integral member of Canada's top workplaces in various categories, including Technology, Today's Youth and Women, and Mental Health and Inclusion.

We’re seeking a hands-on technical leader who can operate as a Staff Software Engineer and lead a small engineering team. You’ll drive backend design and delivery for Network Observability capabilities, guide technical decisions, and partner cross-functionally to ship high-quality software in an Agile environment.

Responsibilities:

• Lead architecture and design (including creating and maintaining design diagrams and documentation).

• Build reusable, testable, efficient backend services and APIs.

• Provide hands-on technical direction, resolve complex issues, and make key implementation decisions.

• Lead and mentor a small team (5–10), supporting growth, performance, and engagement.

• Manage execution: planning, prioritization, sprint delivery, and removing blockers.

• Implement security best practices, data protection measures, and quality standards.

• Contribute to automated testing and CI practices to ensure reliability.

• Collaborate with product, QA, and operations; coordinate training and support for delivered solutions.

Qualifications:

• BS in Computer Science/Software Engineering (or equivalent experience).

• Strong backend engineering experience delivering production systems.

• Java experience and REST API integration (any framework).

• Strong understanding of open source and open standards.

• Strong analytical, problem-solving, and communication skills.

• Demonstrated mentoring and people leadership skills.

One or more of following areas strongly preferred:

• Databases Knowledge – Clickhouse
OpenTelemetry
SNMP, NetFlow, network telemetry APIs

Nice to Have:

• Python

• Linux

• Familiarity with AI coding tools

If you share our enthusiasm for the future of our company and are eager to contribute to our vibrant workplace, we look forward to receiving your application! Our comprehensive benefits encompass your health, financial well-being, and overall wellness, and we are committed to providing an exceptional work environment, enriching employee programs, and fostering a remarkable company culture. At our core, we champion values such as transparency, curiosity, respect, and above all, the pursuit of enjoyment.

In addition, we offer a range of appealing perks, including:

A Professional Development Budget
Dedicated Wellness Days and Wellness Week
A Lifestyle Spending Account
An Employee Recognition Program

Join us in shaping the future of our organization, where your talent and dedication can truly thrive. We invite you to apply and become a valuable member of our team!

BlueCat is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. BlueCat will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.