Technical Delivery Manager - Atlassian Ecosystem

Cprime brings business into a new light—illuminating possibilities that once seemed hidden. For more than two decades, we’ve partnered with 2,500+ organizations worldwide, including over 300 of the Fortune 500, to help leaders see complexity with new clarity and rewire it into intelligent flow. With 800+ experts across 30 countries, we shine a brighter path toward platform modernization, AI-first operating models, and enterprise transformation that scales with confidence. We help organizations adapt and grow by orchestrating systems, teams, and decisions into harmony. Guided by experience, energized by innovation, and backed by Goldman Sachs and Everstone Capital, Cprime is trusted globally to make transformation clearer, faster, and more human.

Role Summary:

The Technical Delivery Manager will own end‑to‑end delivery of complex, enterprise‑scale technology programs, acting as the single point of accountability across planning, execution, governance, and customer success. This role requires strong technical depth, stakeholder leadership, and the ability to drive predictable outcomes across multi‑stream deliveries. Experience with the Atlassian ecosystem is a strong advantage.

Experience: 12+ years in Technical Delivery / Program / Project Management

What you will do::
End‑to‑End Delivery Ownership:

• Own full lifecycle delivery of complex, large‑scale technical programs from initiation to closure

• Manage scope, timelines, dependencies, risks, and delivery commitments across multiple workstreams

• Ensure adherence to delivery governance, quality standards, and contractual outcomes

Stakeholder & Client Management:

• Lead senior stakeholder and executive‑level communication across business, IT, and partners

• Provide clear visibility into delivery status, risks, dependencies, and mitigation plans

• Act as a trusted delivery partner and escalation owner for clients

Technical Leadership & Blocker Resolution:

• Partner closely with architects, engineering, and platform teams to resolve technical blockers

• Anticipate risks early and drive pragmatic, scalable technical and delivery solutions

• Translate technical complexity into clear, business‑oriented communication

Delivery Governance & Execution:

• Drive delivery using Agile, Hybrid, or Waterfall methodologies as appropriate

• Lead cross‑functional teams, including engineering, QA, platform, migration, and operations

• Own go‑live readiness, cutovers, hypercare, and transition to steady‑state support

• Responsible for program/project delivery, including scope, quality, timeline, commercials, and effort adherence

Requirements and Skills::
• 12+ years of experience in technical delivery, program, or project management

• Proven track record delivering large, complex, enterprise‑scale initiatives

• Strong understanding of software delivery, cloud platforms, integrations, and enterprise systems

• Excellent communication, leadership, and stakeholder management skills

• Ability to operate confidently with senior leadership and client executives

Added Advantage (Strong Plus – Atlassian Focused)

• Strong experience with the Atlassian ecosystem – Jira, Confluence, Jira Service Management (Cloud / Data Center)

• Hands‑on exposure to Atlassian Cloud migrations, enterprise implementations, integrations, and optimization

• Ability to align delivery with Atlassian best practices, governance models, and enterprise standards

• Experience working in consulting / professional services environments, delivering client‑facing engagements

Education and Certifications::
• Bachelors Degree

• PMP / PgMP / PRINCE2 / SAFe / Scrum Master or equivalent delivery certifications

• ITIL certification (especially for service management–led programs)

• Atlassian Certifications / Accreditations (ACP, ACP‑JSM, ACP‑Cloud, etc.)

Other Preferences::
• Immediate joiners preferred

• Experience with global delivery models (onsite‑offshore) is a plus

What We Believe In
At Cprime we believe in facilitating social justice action internally, in industry, and within our communities. We believe part of our mission is to expand the minds, hearts, and opportunities of our Cprime teammates and within the broader community to include those who have been historically marginalized.

Equal Employment Opportunity Statement
Cprime is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.