Technical Customer Service Manager (m/w/d)
Casavi
Posted: February 16, 2026
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Quick Summary
Technical Customer Service Manager (m/w/d) in Munich/Berlin/Frankfurt a.M./remote, responsible for leading customer service teams, implementing process improvements and providing technical support to customers.
Required Skills
Job Description
casavi is a growing PropTech company based in Munich, Germany. Since 2015, our software has enabled more than 2000 property management and housing companies in German-speaking countries to digitalise their daily processes by automating workflows. More than 130 employees work every day to optimise our product and accelerate casavi's growth. Our cloud solution connects property management companies, housing companies, tenants, owners and service providers in one central system. Functions such as intelligent process management, a customer portal with an app, integrated partner solutions and our service provider platform relay ensure more efficient processes, better communication and a noticeable reduction in workload. With the rapid development of technology and the emergence of AI, we are changing the way property managers simplify their daily work and offer their customers a better experience. To achieve this ambitious goal, we are looking for talented and motivated people to join our intercultural and diverse team with their expertise.