Technical Content Program Specialist

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

What is The Role

We are seeking a Technical Content Program Specialist to own the strategy and execution of technical, product‑led content that drive awareness, trials and conversion across Elastic Cloud channels.

You will partner closely with Product, Product Marketing, and external partners and customers to deliver high‑impact technical content aligned with product priorities, developer needs, and growth objectives. You will orchestrate complex content programs end‑to‑end, from ideation through production, distribution, and optimization.

What You Will Be Doing

Content program ownership and execution

• Build and scale use‑case‑driven technical content programs that support product discovery, trial, onboarding, and adoption

• Own the end‑to‑end creation and publication of technical content for PLG (product led growth)

Content development and production

• Analyze customer use cases, define topics, develop content roadmap and production calendar.

• Produce product demos, tutorials, and walkthroughs by coordinating Product Marketing, Product, third‑party developer writers, freelancers, production and agencies.

• Own the creation and delivery of technical blogs, technical customer stories, Marketplace webinars for developers, startups, and SMBs, pre‑trial product demos, onboarding tutorials and feature demos and Competitive technical content.

Quality, optimization, and measurement

• Ensure technical accuracy, consistency, and quality across all content formats and channels

• Track content performance and optimize programs based on engagement, adoption, and conversion.

• Apply a data‑informed approach to content strategy and continuous improvement

Cross‑functional collaboration

• Partner with Product Marketing, engineering and other internal stakeholders to align content with roadmap priorities

• Manage multiple internal and external contributors to deliver content at scale

What You Bring

• Technical background in databases, analytics, search technology, or DevOps

• Engineering degree or equivalent technical experience

• Experience creating technical content

• Experience managing technical content programs

• Experience working with developer audiences

• Experience with cloud-based SaaS products

• Ability to manage stakeholders, vendors, and production workflows

• Experience using performance metrics to optimize content

• Strong organizational skills and ability to manage multiple content streams.

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary

• Health coverage for you and your family in many locations

• Ability to craft your calendar with flexible locations and schedules for many roles

• Generous number of vacation days each year

• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service

• Up to 40 hours each year to use toward volunteer projects you love

• Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email [email protected]. We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)

Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries’ export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.

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