Technical Consultancy and ESG Manager

SGS is the world's leading inspection, verification, testing and certification company. We are recognised as the global benchmark for quality and integrity. With more than 96,000 employees, we operate a network of more than 2,700 offices and laboratories around the world.

The TECHNICAL CONSULTANCY/ESG MANAGER is primarily responsible for the following: development and management of Learning Services in support of the overall CBE Targets; and establish and maintain effective policies, procedures and systems geared towards customer satisfaction and achievement of business objectives SPECIFIC RESPONSIBILITIES Financial: The TECHNICAL CONSULTANCY/ESG MANAGER ensures the achievement of the financial objectives set for the year. The achievement of financial objectives is supported by anticipation of requirements, monitoring of revenue projection and analysis of variances. The TECHNICAL CONSULTANCY/ESG MANAGER screens potential business deals by analysing market strategies, deal requirements, potential and financials. Customer The TECHNICAL CONSULTANCY/ESG MANAGER ensures that the Customer Feedback is monitored, measured and improved. The TECHNICAL CONSULTANCY/ESG MANAGER ensures the timely response and actions to Customer Concerns are given. Internal Process The TECHNICAL CONSULTANCY/ESG MANAGER maintains product management staff by recruiting, selecting, orienting and training employees; approves projects and its content in synergy with technical experts within the SGS Network. maintains product management staff job results by counselling and disciplining employees; planning, monitoring and appraising job result; ensures to understand and keep up-to-date with constant developments in the Philippine Market. identifies new areas for product development, identify new technologies, licensing and partnership opportunities; shall collaborate with professional services and other support teams to ensure successful implementation; and to inject innovative ideas to make the PH KN processes more streamlined. Learning and Growth The TECHNICAL CONSULTANCY/ESG MANAGER conducts Training Needs Analysis (TNA) for his/her team at least once a year. The results of TNA will be converted to Training Requirements and implemented and improved throughout the process. At the minimum, the training plan shall include motivational programs and process streamlining courses (e.g. Quality and Technological Awareness, Value Stream Mapping, Six Sigma and Problem Solving Tools) On top of the training plan established for the year, the TECHNICAL CONSULTANCY/ESG MANAGER conducts has to consistently identify Training Courses to ensure continuing professional development of his/her team members. General The appropriate controls are implemented to achieve Balanced Scorecard. Other related duties may be assigned either in support of the department goal or for his/her personal or professional training, education or development as programmed by the CBE business division manager.

Basic Knowledge of Statistical Tools is a must College Graduate Four (4) years related experience in Business Development, Product Management or R&D Able to work with Balanced Scorecard and its perspectives

Technical Skills Public speaking and presentation skills Negotiation Skills Project Management Soft Skills Works Effectively with Others; Root Cause Analysis and Problem Solving; Able to motivate and empower employees Management and Supervision Planning and Organizational Skills Customer Requirements Ability to identify customer needs and applicable product to offer. Knows how to handle and manage customers regardless of situation; Good inter-personal relationship skills. Work Ethics Time Management/Discipline; Willingness to learn new products and services; Willingness to be assigned on jobs beyond GMA Daily Reporting in Makati Office