Technical Business Case Intern (Hybrid)

About KnowBe4

Join the cybersecurity company that puts security first; literally and without compromise. At KnowBe4, our AI-driven Human Risk Management platform empowers over 70,000 organizations worldwide to strengthen their security culture and transform their workforce from their biggest vulnerability into their strongest security asset. As the undisputed industry standard with unusually high customer retention rates and recognition as a Leader by G2 and TrustRadius, we're not just providing security awareness training - we're redefining what it means to be a trusted security partner in an increasingly complex threat landscape.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.

This position is a hybrid role open to candidates in the greater Tampa Bay area. This position will require the intern to work in our Clearwater, FL office 4 days a week (Monday - Thursday).

Dates of Program: May 18th, 2026 - August 14, 2026 (13 weeks)

Application Dates: You should apply as soon as possible but understand that because of our large pool of applicants, the selection process can take a few months. We strive to create a diverse group of interns as we feel that it improves the overall internship experience.

Attention: This is a paid internship. Please note that the intern would be responsible for relocation (if needed) and lodging for the duration of the internship.

Internship Program Details: Join the best internship program around! Interns get unique insight into the minds of the CEO and senior executives during Ask Me Anything sessions. Interns will receive company training, onboarding, and professional development workshops to help transition into the workplace. Interns will also engage in team-building activities and awesome socials. For more information on the internship program, visit www.knowbe4.com/careers/internships.

As a Technical Business Case Intern, you will work with the KnowBe4 Sales Engineering department on a wide variety of initiatives in the cybersecurity industry including, but not limited to, technical evaluation plans, Proof of Value templates, competitive intelligence, technical use case development, and business value documentation. In addition, you will be tasked with supporting the Sales Engineering team with researching, analyzing, developing, and documenting compelling business cases that demonstrate the value of KnowBe4's products to prospective customers.

Key Responsibilities:

• Assist with researching, analyzing and developing business value assessments for KnowBe4 products across various customer scenarios

• Assist with compiling and analyzing competitive intelligence reports, feature comparison matrices, and differentiation documentation for top competitors in the security awareness and human risk management space

• Shadow Sales Engineers and Sales Architects in a wide array of technical and business matters, including customer demonstrations, Proof of Value (POV) evaluations, and strategic account engagements

• Assist with cybersecurity trend research regarding developing industry challenges, emerging threats, and their impacts on organizational security posture

• Support the creation or improvement of templates, presentation materials, playbooks and tailored collateral

• Research new business analysis techniques and sales engineering methodologies to make Sales Engineering deliverables and presentations more efficient

• Research developing cybersecurity awareness and human risk management trends in relation to new evolving technology in the workspace

• Complete projects related to business case development and technical sales support as assigned

Minimum Qualifications:

• Majoring or experience in any of the fields:

• Business Administration

• Cybersecurity

• Information Technology

• Computer Science

• Marketing

• Data Analytics

• Related fields

• Research experience using business databases, market intelligence platforms, or academic research tools

• Excellent verbal and written communication skills are essential with the ability to positively interact with persons at all levels of our organization

• Proficient in Excel, Word, and PowerPoint

• Proficient in the use of data analysis and visualization tools

• Talent for multi-tasking, being results oriented and organizationally proficient

• Team oriented and willing to help others to achieve success

• Ability to develop creative solutions

• Ability to think and act independently

• Ability to deal professionally, courteously and tactfully with Sales Engineering team members and cross-functional stakeholders

• Self-reliant with the ability to innovate and introduce change showing sound judgment and pragmatism

• Technical sales or business analysis experience is a plus

Our Fantastic Benefits

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.