Technical Business Analyst

OcCatalyst Consulting Group is Government Technology Services Vendor, headquartered in Chicago that has been servicing public sector clients for 35 years. We are unique because of the diverse skill sets which our collective team brings to our customers, including SaaS configuration, custom application development, cybersecurity, integration architecture, data migration, and management consulting. Tools in our company toolbelt include Salesforce, AWS, Java, .NET, React Native, MuleSoft, and many other platforms which we offer to deliver our customers best of breed systems that revolutionize the way they conduct internal and constituent facing interactions. We take pride in being a “one stop shop” for all our customers’ information technology needs.

We are expanding our footprint across North America and look forward to starting many new projects in the next few months. We’re looking for a talented and driven Technical Business Analyst with a proactive mindset and technical experience to join our team and help our clients analyze their business processes and identify technology applications to address their needs.

We offer flexible work schedules, training reimbursements, home office assistance (including a company laptop), 100% coverage for medical, dental and vision, and paid parental leave for all full-time team members. If you have experience leading complex IT projects, then we’d love to speak with you!

Key Responsibilities:

Lead discovery sessions with client stakeholders to gather business requirements and document current- and future-state processes

Develop detailed requirements, user stories, and mockups

Manage and refine the product backlog; lead grooming sessions and contribute to sprint planning

Support the Technical Lead by providing clarity for design, estimates, and development activities

Validate completed work through testing, writing test scripts, and coordinating client demos and User Acceptance Testing (UAT)

Assess reporting needs and ensure analytics requirements are captured in the solution design

Create and maintain key documentation, including requirements, personas, and training materials

Facilitate client training sessions and support deployment, data loading, and post-launch validation

Document activities and progress throughout all project phases to maintain transparency and alignment

Occasional travel to client sites (typically quarterly or less) for requirements workshops, stakeholder meetings, or training session

What you’ll need to be successful:

Bachelor’s degree in a relevant field

3+ years professional experience in business analysis, systems analysis, or a related role

3+ years working in a technical environmental in a strategic role

3+ years experience working for a consulting company

A proactive and inquisitive mindset 

Exceptional analytical and problem-solving skills

Ability to understand complex technical concepts and communicate to non-technical staff

Strong facilitation and requirements gathering skills

Excellent written and verbal communication skills

Experience with Agile methodology

Experience working in the software development industry

Experience working in public sector, a plus

Experience defining requirements for Salesforce implementations, a plus

How we’ll set you up for success:

Salary range of $80,000 to $100,000 a year*

Ample time off (starting at 16 days)

Company-provided computer (Mac or PC, depending on preference)

Home office set-up assistance

Flexible, autonomic work schedule

Virtual and in-person social events

Training & certification reimbursement

Professional opportunities at fast-growing company with a sky-is-the-limit mindset

* Compensation for this role varies based on several factors including qualifications, skills, competencies, location, and experience