Technical Business Analyst

About us

At Davy, it’s the unique talents of all our people that have been the foundations of our success for 100 years. As we continue to grow, so do you. Because you are not just part of our team – you are a key player in shaping our future.

At Davy, you are the difference.

Established in 1926, the Davy Group sits at the heart of wealth and capital in Ireland, providing a broad range of services to high-net-worth individuals, self-directed investors, small-to-medium enterprises, credit unions, corporations, and domestic & international institutional investors.

Our culture is shaped around three values, which are at the heart of everything we do: client success, one Davy, and building a proud legacy. Sharing the same goals, we work together to deliver exceptional outcomes for our clients. As part of a team of over 900, you will be encouraged to learn and to grow, both professionally and personally.

Requirements:
About the role

An exciting opportunity has opened up as a Technical Business Analyst. In the role, the successful candidate will:

• Partner with stakeholders to understand business needs and translate them into clear functional and technical requirements
• Analyse existing systems, workflows, and data flows to identify gaps, inefficiencies, and opportunities for improvement
• Produce high‑quality functional specifications, technical specifications, data mapping, and process documentation
• Participate in solution design and architecture discussions, ensuring alignment with enterprise standards and target architecture
• Work closely with developers, QA, architecture, and infrastructure teams to ensure requirements are understood and implemented correctly
• Investigate and triage production incidents, defects, and performance issues
• Identify and recommend enhancements that improve system performance, stability, or user experience
• Maintain accurate and up‑to‑date system documentation, process maps, configuration details, and user guides
• Ensure solutions comply with IT standards, security policies, data protection requirements, and financial‑services regulatory frameworks

About you

We are looking for somebody who has the following background and skills:

• A minimum of 5 years experience with a proven track record of working in a technically complex environment
• Demonstrable achievements in managing & delivering solutions to complex business requirements
• Very strong technical skills and a desire to progress to becoming a lead technical analyst/architect
• Strong experience in systems analysis, technical design, solutions development and deployment with a proven track record of playing a key role
• Ability to maintain productive and cordial relationships with a wide range of stakeholders at various levels of seniority across the organisation
• Experience in working with 3rd party system solution providers
• Knowledge of financial markets and particularly Wealth Management systems an advantage
• Knowledge of business intelligence and development tools such as Python, Power BI, SQL query skills
• A proven track record of working in multi-disciplined project environments
• Excellent communication skills, both verbal and written with the ability to build and maintain trusted relationships with internal and external stakeholders
• Strong troubleshooting and problem-solving skills working in a pressurised environment dealing with time critical issues
• An ability to prioritise workloads and achieve critical deadlines
• Experience of drafting comprehensive test scripts & use cases and executing test plans
• Strong facilitation and influencing skills
• A relevant Third Level degree (or equivalent)
• Experience working with both Waterfall and Agile project delivery methodologies
• Experience working with a CRM is advantageous
• Experience working within the financial services industry is required
• Proficiency in Business Process Mapping techniques; supporting accreditations (e.g., Lean, Six Sigma, BPMN) are an advantage
• Project Management certification such as PRINCE2 or PMP is an advantage.

Benefits:
What we offer

At Davy, our people are our biggest investment. In today’s fast-moving world, we know it’s important to feel secure and empowered. That’s why Davy benefits support you through all of life’s stages, offering health and wellness, flexible working options, flexible benefits allowance, learning and development opportunities, through to assisted retirement planning.

Health and Wellbeing

Psychological safety, emotional wellbeing and support are a priority at Davy. We offer a comprehensive Employee Assistance Programme (EAP) and mental health first aid. Our Sports & Social teams promote physical wellbeing and social connection.

Reward and Recognition

We offer a competitive remuneration package to include salary, bonus, pension and a host of additional benefits to protect you and your family when it matters most.

Growth and Development

Our award-winning L&D function supports you and your growth at Davy. We offer a comprehensive range of professional and personal development opportunities. Our culture supports learning, and we encourage you to explore more at Davy.

Positive Workplace

Our workplace is inclusive, diverse, and offers everyone a sense of belonging. We are flexible and continue to support a hybrid working model. You will get to be your best at Davy.

Values and Culture

Exceptional client outcomes delivered by a world class team, underpinned by our core Davy values – One Team, Client Success, and Proud Legacy.

Important Information

Davy is an equal opportunities employer, committed to fostering an inclusive and diverse workplace. We value diversity in both background and experience, and even if you don’t meet all of the requirements outlined in the job description, we still encourage you to apply. We review all applications received. As part of our commitment to creating an accessible environment, we want to ensure that everyone has an equal opportunity to participate in the interview process. If you require any reasonable accommodations, please let us know, and we will do our best to make the necessary arrangements.

Appointment to this role is subject to the candidate's eligibility to work in Ireland.

Where agency assistance is required, our Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to us by recruitment agencies will not be accepted for this role.

Davy Group is a member of the Bank of Ireland Group.