Technical Author DevOps / IT background

Location: Hengelo, Netherlands

out the team

Within the Supportability Engineering Department, we are looking for a Technical Author to join the Customer Documentation team. The Supportability Engineering Department consists of 60 domain experts and is responsible for the definition, development, realization and training of ILS (Integrated Logistic Support) for Radar Systems and Command & Control Systems- (software). The department consists of the following disciplines: Logistics Engineering, Maintenance Engineering, Customer Documentation, Customer Training, Obsolescence Management and ILS Management.

What will you do as a Technical Author?
The Customer Documentation Team is responsible for all customer-oriented technical documentation related to our Radar Systems and Command & Control Systems, which are mainly used in the maritime domain. The current team consists of 15 Technical Authors.

As a Technical Author, you develop the technical user documentation for our high-tech products. You collect the technical information, research technical specifications, use the knowledge of specialists from throughout the organization and test the procedures on the actual systems. You write and maintain clear text for the Operator, Maintenance and System Manuals. The Customer Documentation Team also contributes to new developments in the field of publications including the application of Animation, AR, VR, Video, etc.

Who are we looking for?

• You have a bachelor's or master's degree in (mechanical) technology or English (Higher Education).

• You have a technical background and/or affinity with technology.

• You have at least 5 years of experience as a Technical Author or a similar position.

• You have good communication skills, both oral and written.

• You have excellent knowledge of the English language, both verbally and in writing.

• You have the ability to write accurate, consistent, clear and concise English. 

• Knowledge / experience in the field of STE (Simplified Technical English) is a plus.

• Knowledge and experience in S1000D V3.0 and V4.1 Data Modules (DMs) is a plus.

• You are able to translate difficult concepts into easily understandable information for our end users.

• You are able to lead documentation projects from start to finish.

• You are able to work independently, take initiatives, but also like to work in a team.

• Knowledge of structured data documentation, (XML) and knowledge/experience of CSDB/CMS is a plus.

• You are flexible and open to technological changes within your field.

Also

• You should be able to work and think in a structured way with strong analytical skills.

• You should be stress resistant and proactive;

• You are good at organizing and planning and can maintain a helicopter view.

• You would like to live/work in East part of The Netherlands for a high-tech company.

• You might like to learn Dutch, though everyone here speaks fluent English.

What's in it for you 

• A challenging job in a great team within our high-tech, innovative work environment. Includes the freedom for initiative and good ideas.

• Room for personal and professional growth within our organisation, for example in regards to technical, commercial or international skills. 

• Valuable international collaboration with coworkers from 68 different countries around the globe. 

• A comfortable work space in a modern environment, with a focus on flexibility and the right work life balance.

• You can usually work where and when you want to be able to do your work as well and efficiently as possible. Within Thales we implement hybrid working, where you can, for example, work from home two days a week if your role allows it.

• A good salary, fitting travel allowance, and the ability to personalise your employment conditions: for instance, you can trade days off for internet costs, our bicycle plan, company fitness and relocation costs.

• 40 days off per year (PTO).

Questions?
Reach out for more information to our Talent Acquisition Partner Laurence Janssen via [email protected].

Or Apply directly by clicking on the button below.
 

To ensure that we are a good match, we can ask you to participate in an assessment. 

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