Technical Analyst/Solution Analyst for Enterprise Content Mgmt. & Processes (all humans) #pega
Erste Digital
Posted: January 5, 2026
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Job Description
Make a difference in the financial life of millions of people: At Erste Digital you are co-creating the digital future, in which better financial health is possible. #believeinyourself We are part of Erste Group – the largest banking group in Central and Eastern Europe with more than 2,500 branches and over 45,000 employees. Our more than 2,000 IT experts and enthusiasts are the bank's Digital Muscle. ECMP Enterprise Content Department is looking for experienced support in a transformation project from an internal Activity Management Tool to a new workflow management platform (Pega). Furthermore, support in maintenance and improvements of existing products to ensure state of the art operations. What to do: Collaborate with stakeholders to elicit functional and non-functional requirements for workflow automation and process management systems Translate business processes into technical specifications for workflow engines like Pega Design and document BPMN (Business Process Model and Notation) diagrams and workflow schemas Identify opportunities for process automation and optimization Define integration points with existing core systems and support in enabling the team by providing technical integration documentation Create detailed requirement specifications, user stories, and acceptance criteria Lead the development team through implementation and pilot rollouts