Technical Account Manager (fintech) - London based, on-site

Alex Staff Agency

London, England, United Kingdom permanent

Posted: February 26, 2026

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Quick Summary

We are looking for an experienced Technical Account Manager to support and manage our Payment Gateway merchants. The ideal candidate has a strong background in payments/fintech, excellent communication skills and the ability to work closely with merchants, product, tech, and compliance teams, all while maintaining client relationships at an institutional level.

Required Skills

Technology Background Payment Manager Client Relationship Management Technical Support Technical Issues Resolution Team Target Achievement CFD Liquidity Knowledge

Job Description

About the Role

We are looking for an experienced Technical Account Manager to support and manage our Payment Gateway merchants. The ideal candidate has a strong background in payments/fintech, excellent communication skills in English, and the ability to work closely with merchants, product, tech, and compliance teams.

Responsibilities:

• Maintain client’s relationships at an institutional level.
• Built personal relationships with UK based clients.
• Manage the daily requests/ issues with clients.
• Support the Team to grow and achieve Team Targets

Obligatory:

• 5 years of fintech experience working with B2B clients.
• Fintech industry background.
• CFD Liquidity knowledge.
• English C1/C2/Native

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