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Technical Account Executive

Buildwithfern

United States permanent

Posted: February 17, 2025

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Quick Summary

We're looking for a Technical Account Executive to join our team in Williamsburg, Brooklyn, where we're building a world-class API toolkit.

Job Description

About Fern:

At Fern, we believe every software company should offer a world-class API. We're building the toolkit to make that possible. We enable customers like Square, ElevenLabs, Webflow, and Intercom to offer a best-in-class developer (DX) and agent experiences (AX).

Our team is primarily ex-Palantir and ex-founders, working together from our office in Williamsburg, Brooklyn. We give builders the autonomy to take ownership, the speed to move quickly, and the support to do the best work of their careers.

Why you should work here:

• Experience a hyper-growth startup: Join a top-decile growth company early. You'll get firsthand exposure to how a startup scales with visibility into product, engineering, design, and go-to-market. Thinking of founding a startup someday? This is the place to learn.

• High trust and autonomy: You’ll have ownership over meaningful projects from day one, with the freedom to shape technical decisions and influence product direction. We trust engineers to figure out the best path forward—without micromanagement.

• We move quick: Your code will ship quickly and be used by our customers within days (and sometimes hours). We prioritize shipping fast, and invest in the developer experience toolchain to make that possible.

• Few meetings and bureaucracy: No bloated sprint rituals or unnecessary status updates. Just clear priorities, thoughtful async communication, and space to build.

• Palantir-inspired customer obsession: Many of our engineers come from Palantir and bring the same focus on solving real customer problems. You’ll work directly with users to tackle their top developer priorities and shape the product through hands-on feedback.

What you’ll do:

As an Account Executive at Fern, you’ll lead the full sales cycle from prospecting to closing, managing both outbound opportunities and inbound leads. You’ll build strong customer relationships to ensure successful delivery and smooth renewals. As part of a growing team, you’ll also help define and refine our sales processes, driving strategy around CRM, renewals, and prospecting.

• Run full sales cycle: we want owners who can manage full sales cycle of prospecting to closing, in addition to any other opportunities generated by marketing or inbound

• Cultivate customer relationships: work hand-in-hand with customer point of contact(s) to ensure all deliverable needs are met and delivered, through initial contract to renewal

• Define sales processes: we’re still What we’re looking for:

• 3+ years of experience as an account executive

• Experience selling a SaaS product with $10K+ ACVs

• Technical, needs strong understanding of APIs and SDKs

• Experience with HTML, JavaScript, and CSS — bonus for experience with Python and TypeScript

What we’re looking for — Bonus:

• Experience with OpenAPI, AsyncAPI, Protobuf, Conjure (Palantir), Smithy (AWS), Coral (Amazon)

• Your personal GitHub profile is a deep green from commits and side projects

Benefits:

• Prime office location in the heart of Williamsburg, Brooklyn

• Free meals (breakfast, lunch, and dinner)

• Health, dental, and vision insurance

• Unlimited vacation

• Flexible WFH policy

• Domestic and international team offsites

About the interview:

• Phone screen with Fern's co-founder and CEO

• Two interviews: one mock sales call and one behavioral

• Come onsite to meet and work with our team

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