Tech support On Call Closure required for Inbound Process

AdeebaEServicesPvtLtd

Kolkata, WB, India permanent

Posted: August 2, 2017

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Quick Summary

Tech support On Call required for Inbound Process

Required Skills

Customer Service Technical Support Problem Analysis Sales English Fluency Night Shift Comfort Payment Processing Incentive-Based Compensation

Job Description

Adeeba e-Services Private Limited

Adeeba E services Pvt Ltd provides 24*7 Technical Support to UK/USA customers regarding printers, routers, emails. and also provide website development services to national and International Business

INBOUND TECH SUPPORT VOICE PROCESS

Job Role: Attending Inbound calls from customers regarding printers,routers,e mails etc.. Analyzing the issues correctly and selling the relevant plans and software..

Candidate’s profile;

Must have dialled in International Outbound Tech process for more than 6 months.

Must be able to close calls and take payments from the customers.

Must be confident in pitching about the service plans to the customers.

Must be very fluent in English.

Must be Comfortable for Night shift.

Benefits and facilities:

Fixed Salary on 1st of every month In Salary Account+Huge Incentives.

24 leaves in a year+comp offs+b'day leaves Daily/Monthly Incentives

Spot Incentives

No Extension of Shift Timings

Medical benefits

Salary: Not a bar for a right candidate.

Working Days:6 days

Contact: HR @ 9051449800 for any further queries

need good communication skill

flexible for night shift

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