Tech Manager

About Trafilea

Trafilea is a Consumer Tech Platform for Transformative Brand Growth. We’re building the AI Growth Engine that powers the next generation of consumer brands.

With over $1B+ in cumulative revenue, 12M+ customers, and 500+ talents across 19 countries, we combine technology, growth marketing, and operational excellence to scale purpose-driven, digitally native brands.

We own and operate our own digitally native brands (not an agency), with presence in Walmart, Nordstrom, and Amazon, and a strong global D2C footprint.

Why Trafilea

We’re a tech-led eCommerce group scaling our own globally loved DTC brands, while helping ambitious talent grow just as fast.

🚀 We build and scale our own brands.

🦾 We invest in AI and automation like few others in eCom.

📈 We test fast, grow fast, and help you do the same.

🤝 Be part of a dynamic, diverse, and talented global team.

🌍 100% Remote, USD competitive salary, paid time off, and more.

Job Responsibilities

As a Technical Manager specializing in E-commerce Technology and Product Enhancement for Trafilea and our different brands (including Shapermint), your role will encompass a blend of technical prowess and product knowledge that directly influences on our digital landscape. Leveraging your expertise in technologies like React and Typescript, combined with your understanding of e-commerce dynamics and user-centric product improvements, your key responsibilities will be underpinned by a holistic approach:

• Assessment and Evaluation Techniques: Design and implement assessment methods, utilizing techniques like balanced scorecard, SWOT analysis, and quick wins. Determine development stages and maturity levels.

• Tech Evangelism and Expertise: Serve as a tech evangelist and subject matter expert for stakeholders. Stay informed about industry trends and emerging technologies.

• Business Analysis and Improvement: Analyze customer’s business and products/services. Collaborate with Product Owners to prioritize improvements, conduct business analysis, and recommend solutions, focusing on value creation.

• Release Planning and Management: Plan releases with stakeholder-approved schedules. Manage end-to-end releases, including infrastructure, software, documentation, and training. Ensure new features/services are available for use.

• Continual Improvement: Align organizational practices with evolving business needs. Identify and enhance IT products, services, and practices.

• Problem Management: Identify incident causes, manage workarounds, and known errors. Minimize incident likelihood and impact through effective problem management.

• Project Execution and Oversight: Manage project execution within the business context. Foster team collaboration, solve issues, and monitor project performance against objectives. Mitigate risks and track performance KPIs.

• Facilitation and Workflow Improvement: Lead cross-functional team meetings and sessions. Analyze, adjust, and optimize workflows and processes. Ensure clear communication, outcomes, and actionable items.

• Technology Monitoring and Evaluation: Stay updated on emerging technologies and digital best practices. Evaluate their relevance to the business and recommend adoption where applicable.

• Resource Management and Budgeting: Allocate staff and contractors efficiently. Manage budgets and expenses while safeguarding the company’s interests.