Tech Manager

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

• This role is about deriving results, achieving goals for the group and product.

• We are looking for Tech Manager who can lead and coach development teams, fostering a collaborative environment to provide technical leadership to achieve project goals.

• Empower team members to make technical decisions, instill sense of ownership and self-organize.

• Responsible for productivity and quality objectives for respective teams.

• Work closely with team members and provide technical guidance and solve the problem related to design, implementation, process, do hands on where required.

• Conduct regular performance reviews and provide constructive feedback to team members.

• Manage all aspects of the team such as hiring, reviews, mentoring and promotions

How will you make an impact?

• Work as a Manager Product Engineering on complex Recording based projects

• Should be able to interpret the business requirements and discuss with technical team/designers

• Participate in technology evaluations and Proof of Concepts

• Have you got what it takes?

• Bachelor/Master of Engineering Degree in Computer Science, Electronic Engineering or equivalent from reputed institute

• 13+ years of experience in Software development for software application deployed

• This is a Technical and people-centric position. Requires a person who is hands-on, but also able to lead and influence people.

• The role includes leading a team of Developers, QA engineers and/or customer support technicians.

• You require close interaction with other product teams.

• You need to manage the activities of the Product team, focusing on schedule planning, project management and team productivity.

• You provide technical guidance to the team.

• Ensure Development projects are delivered on time and within quality standards using Agile development process.

• Need to identify Project risks and communicate them.

• Provide leadership and direct supervision of employees, including hiring, coaching/mentoring and guiding team members (day-to-day, hands-on leadership).

• Ability to drive continuous improvement throughout diverse/multi-site teams.

• Functions as the central point of contact for product management and quality assurance.

• Contributes to and executes long term plans for product architecture and engineering development.

• Possess verbal and presentational skills to allow direct engagement with customers.

• Hands-on experience as a Python Development and JavaScript

• Strong OO design, code skills and AWS natives

• Expertise in application development using Python, Microservice, AWS, web services standards and related technologies

• Node.js and Vue.js for frontend

• Experience in database development with SQL and MongoDB. MongoDB experience preferred or experience in other NoSQL databases.

• Experience in driving quality assurance practices within engineering using a shift left mindset.

• PostgreSQL, GitLab, Redis , Snowflake, Azure -Open AI will be advantage

• Knowledge of Serverless Computing and/or Cloud-Native Development

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 8617
Reporting into: Director
Role Type: Technical & People manager

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.