Tech Manager, Business Analysis, Actimize(AML, SQL)

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

What’s the role all about?

NiCE Actimize is currently seeking a Business Analyst Manager to join our Professional Services team at the Global Talent Center in Pune, India. This role is ideal for a seasoned professional with deep expertise in implementing complex on-premise and hosted SaaS Actimize solutions. You’ll lead a high-performing team of business analysts delivering compliance, risk management, and financial crime solutions to Financial Institution (FI) clients.

You are someone who thrives in a consulting environment, brings strong business acumen, and excels at translating complex requirements into actionable outcomes. If you have hands-on experience in the BFSI sector, particularly in Anti-Money Laundering (AML) or Fraud Prevention, and are passionate about building and mentoring teams—this is the opportunity for you.

How will you make an impact?

You’ll lead a team of talented and motivated business analysts, collaborating with architects, SMEs, R&D, Product Managers, and third-party vendors to deliver Actimize solutions that help banks meet regulatory needs in AML, financial compliance, and payment fraud.

• Manage delivery of releases by tracking work, dependencies, and risks

• Ensure quality through best practices and continuous improvement

• Mentor and support career growth of team members

• Own team chargeability and resource planning

• Act as SME for AML/Fraud and point of contact for the team

• Lead recruitment and hiring activities

• Collaborate across R&D, implementation, and support teams

• Conduct regular performance management and feedback sessions

• Define functional and non-functional product requirements

• Interface with customers to understand data needs and support implementations

• Facilitate communication across product and engineering teams

• Prioritize user stories and define acceptance criteria

• Conduct internal demos and support stakeholder presentations

• Recommend product features and enhancements

Have you got what it takes?

• 14+ years in software development/professional services in compliance domain

• 3+ years managing high-performing BA teams in BFSI product/service environments

• Experience with onsite/offshore delivery models

• Strong stakeholder management and communication skills

• Expertise in scalable, high-performance systems

• Skilled in writing business use cases, scenarios, and test cases

• Ability to multitask and understand technical solutions

• Quick learner with regulatory domain adaptability

• Strong analytical and modeling capabilities

• Experience in data transformation and integration

• Proficient in SQL and banking data interfaces

• Familiarity with Agile/Hybrid methodologies

• Tools: MS Teams, JIRA, AHA, Excel, Access, Visio

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 9181
Reporting into: Group Manager

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.