Tech Lead - ServiceNow HRSD

Entain

Hyderabad, Telangana, India permanent

Posted: April 23, 2026

Required Skills

Job Description

Entain India is the engineering and delivery powerhouse for Entain, one of the world's leading global sports and gaming groups. Established in Hyderabad in 2001, we've grown from a small tech hub into a dynamic force, delivering modern software solutions and support services that power billions of transactions for millions of users worldwide.

Our focus on quality at scale drives us to create technology that supports Entain's mission to lead the change in global sports and gaming sector. At Entain India, we make the impossible possible, together.

You will:

• Develop HRSD solutions on the ServiceNow platform, ensuring understanding of our requirements and technical feasibility.
• Lead the technical design of HRSD applications, including data model, workflows, and user interface.
• Collaborate with teams to gather requirements, design solutions, and develop prototypes.
• Develop technical documentation, including solution designs, architecture diagrams, and technical guides.
• Troubleshoot and resolve technical issues, performing root cause analysis and implementing fixes.

You have:

• 5+ years of experience in ServiceNow HRSD or similar HR systems, with a focus on technical implementation and leadership.
• Strong knowledge of ServiceNow HRSD, including data model, workflows, and user interface.
• Experience with ServiceNow development tools, including Scripting, Integration, and Reporting.
• Experience with HR processes, including recruitment, talent management, and benefits administration.
• Certification in ServiceNow HRSD or similar HR systems.

• About 6-10 years of experience developing application using ServiceNow Platform Development & administration
• Advanced proficiency in ServiceNow development, including scripting (JavaScript, GlideScript), workflows, and UI development.
• Experience with web technologies (HTML, CSS, AngularJS) and REST/SOAP integrations.
• Experience with HR processes and best practices.
• In-depth Practical implementation experience developing large-scale HRSD, ITSM and Custom Applications
• Experience with ServiceNow Mobile App
• Experience with portal and complex custom widgets
• Experience CMDB, CSDM and Master data setup.
• Hands-on ServiceNow integration experience
• Work collaboratively in a team environment.
• An appreciation of supporting production systems and end-users.
• Passion to work in Enterprise Applications area.
• Understanding of software development processesNice To Have:
• ServiceNow certified Implementaion Specialist/Technical Architect
• ITIL Foundation certified
• Observe Agile development methods like SCRUM
• Experience with Integration HUB

We know that signing top players requires a great starting package, and plenty of support to inspire your best. Join us, and a great compensation package is just the beginning.

Depending on your role and location, you can expect to receive benefits like:

• Safe home pickup and home drop (Hyderabad Office Only)
• Group Mediclaim policy
• Group Critical Illness policy
• Communication & Relocation allowance
• Annual Health check

And outside of this, you'll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of accomplished people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves.

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