Tech Lead Manager, Infrastructure

The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses.

Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world’s leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend.

We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us!

Your Role

We are looking for an experienced Tech Lead Manager to lead the Core Infrastructure team in Toronto, Canada. This role involves managing the local team in Toronto, taking ownership of Zip’s Kubernetes platform, observability and deployment tooling. You will partner with the Core Infrastructure SF team to drive Zip’s multi-region expansion, and will also serve as local site lead in Toronto for the broader Foundations Engineering Group.

You Will

• Define and drive the mission, vision, and strategy for Zip's observability, reliability, and modernization initiatives.

• Manage a high-performing team of 4-5 engineers in the Toronto office, fostering their growth and development.

• Act as a hands-on contributor to the team’s core technical projects.

• Establish and continuously refine processes to ensure excellence in execution and clear communication with stakeholders.

• Collaborate with other engineering leaders in the Toronto office to support and scale the overall Toronto engineering team.

Qualifications

• 5 years of experience in software engineering.

• Strong track record of leading teams of engineers on platform or infrastructure projects.

• Hands-on expertise in building and operating large-scale systems, utilizing technologies like AWS, Datadog, Kubernetes, and other open-source solutions.

• Excellent communication skills, both written and verbal.

• Experience with mentoring and developing other engineers.

• Bachelor's degree or higher in Computer Science or a related technical field (e.g., Physics, Mathematics).

Nice to have

• Successfully drove major re-architecture projects from initiation to completion.

• 1+ years of experience managing engineering teams of three or more people.

• Demonstrated effective collaboration with internal stakeholders across multiple time zones.

Perks & Benefits

At Zip, we’re committed to providing our employees with everything they need to do their best work.

• 📈 Start-up equity

• 🦷 Health, vision & dental coverage

• 🍽️ Catered lunches & dinners for TO employees

• 🚠 Team building events & happy hours

• 🌴 Flexible PTO

• 💻 Apple equipment plus home office budget

We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!