Team Leader, Transcripts

About AlphaSense:

The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content.

The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!

Role Summary:

The successful candidate will be responsible for supervising and guiding a team of analysts and editors in the day-to-day execution of their responsibilities. This includes planning, coordinating, and directing the activities of the team to ensure that all tasks are performed efficiently and effectively. The team lead will work closely with the team manager, product managers, and other stakeholders to ensure that operations are aligned with the company's overall goals and objectives. The ideal candidate should possess excellent leadership skills, a strong understanding of team dynamics, and the ability to inspire and motivate team members.

About the Team:

This team is working to expand AlphaSense’s content offering and support the needs of our clients. The team’s tasks will include: the transcription and editing of transcripts of conference calls, monitoring team productivity, speed, and content quality, and identifying and implementing ways to improve productivity, speed, and quality.

Roles & Responsibilities:

•
Lead and manage a team of at least 10-15 analysts or editors, providing guidance, support, and coaching to foster a high-performing and collaborative work environment

•
Set clear performance expectations and goals for team members and ensure they have the necessary resources and training to meet them

•
Monitor team performance and provide regular feedback, recognizing achievements and addressing areas of improvement in a constructive manner

•
Serve as a point of escalation for resolving complex issues and conflicts, working closely with team members to find timely and effective solutions

•
Collaborate with the team manager to ensure smooth coordination and alignment of goals and objectives

•
Conduct regular team meetings and performance reviews to assess progress, address challenges, and identify opportunities for growth and development

Candidate Requirements:

•
Bachelor’s Degree (with strong academic record)

•
Proven experience in a leadership role (minimum 2 years)

•
Strong leadership and interpersonal skills, with the ability to inspire and motivate a team

•
Sound knowledge of team dynamics, performance management, and employee development

•
Strong problem-solving and decision-making abilities, with a results-oriented mindset

•
Ability to thrive in a fast-paced and dynamic environment, managing multiple priorities effectively

•
Proficiency in Microsoft Office Suite and Google Suite

•
Prior experience in developing and editing content will be preferred.

AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination.

In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.

Recruiting Scams and Fraud

We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note:

• AlphaSense never asks candidates to pay for job applications, equipment, or training.

• All official communications will come from an @alpha-sense.com email address.

• If you’re unsure about a job posting or recruiter, verify it on our Careers page.

If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.