Team Leader - Telesales
lastminutecom
Posted: March 5, 2026
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Quick Summary
Team Leader - Telesales role in dynamic holiday packages, driving motivation, performance, and coaching for daily, weekly, and monthly sales targets.
Required Skills
Job Description
At lastminute.com, we live for the holidays. We are the European Travel-Tech leader in Dynamic Holiday Packages. With technology, we turn spontaneous thoughts into meaningful experiences, helping people travel the world. 
Responsibilities:
• Team Leadership: Lead a sales-oriented team. Drive motivation, performance, and coaching for daily, weekly, and monthly sales targets.
• Sales Execution: Oversee pitch quality, objection handling, conversion strategies, and upselling/cross-selling of products.
• User Engagement: Strategise outreach efforts to maximise touchpoints and conversions from our subscribed user base. Design scripts and selling frameworks with the team.
• Data and Metrics: Track sales metrics and team productivity. Share daily reports and insights with leadership.
• Performance Reviews: Conduct weekly reviews with the team and assist with individual and team improvements
Requirements:
• Graduate in any field
• Excellent Communication Skills - Verbal & Written
• 2+ years of Sales team handling experience.
• Strong experience leading sales/target-driven teams.
• Excellent in pitching, objection handling, and user communication.
• Proficient in Excel and reporting tools; data-first mindset.
• High ownership, ability to operate under pressure, and hunger to deliver results.
• Ability to coordinate on calls and host presentations.
• Hospitality experience is a plus
• This is an 'In Office' role. (Contract will be created as "In Office")
• 24/7 rotation Shifts, 6 days work week (Mon - Sun)