Team Lead - Transitions

METROMAKRO

Pune, Maharashtra, India permanent

Posted: September 30, 2025

Job Description

Metro Global Solution Center (MGSC) is internal solution partner for METRO, a €31.6 Billion international wholesaler with operations in 32 countries through 630 stores & a team of 85,000 people globally. Metro operates in a further 10 countries with its Food Service Distribution (FSD) business, and it is thus active in a total of 34 countries.

MGSC, location wise is present in Pune (India), Düsseldorf (Germany) and Szczecin (Poland). We provide HR, Media, Finance, Designing, Strategic, IT & Business operations support to 31 countries, speak 24+ languages and process over 18,000 transactions a day. We are setting tomorrow’s standards for customer focus, digital solutions, and sustainable business models. For over 10 years, we have been providing services and solutions from our two locations in Pune and Szczecin. This has allowed us to gain extensive experience in how we can best serve our internal customers with high quality and passion. We believe that we can add value, drive efficiency, and satisfy our customers.

Website: https://www.metro-gsc.in

Company Size: 900-1000

Headquarters: Pune, Maharashtra, India

Type: Privately Held

Inception:  2011

• Handling multiple transitions and projects across MGSC (planning, tracking, periodic review, monitoring, risk management)
• Plan and schedule project deliverables, goals and milestones.
• Define requirements and plan project lifecycle deployment through coordination of project kickoff
• Stakeholder and customer management
• Supporting in FTE forecasting for new transitions and FTE billing
• Defines resources and schedule for project/program implementation
• Create strategies for proactive risk mitigation and contingency planning
• Manage Projects within the budgeted cost, timely escalation of issues and their resolutions
• Project Transparency – daily/weekly/monthly updates and project progress reported as per agreed schedule
• Supporting service management team and ensuring 100% accurate reporting as per agreed timelines
• Report Automation and drive efficiencies
• Identifying and working on new/existing projects leading to business efficiency

• Build strong customer relationship across all customer segments
• Identify potential risks & challenges  and measures to mitigate them
• Drive Efficiencies & identify improvement areas wherever possible
• Supporting the team with the responsibility for mentoring & developing the potential talent pool
• To support, motivate & review team performance
• Ensuring discipline, professionalism & caring attitude within the team that helps foster a strong team

What gives you an edge/ Impact you will make if you have

• Broad understanding of solutions that can be performed from a GSC
• Project Management aptitude and skills
• Excellent & Proactive communication skills both written & verbal
• Hands on with preparing presentations using MS PowerPoint
• Hands on with using MS Teams for collaboration
• Good office computing using MS Excel
• Solution oriented attitude

Why Apply Through MisuJob?

AI-Powered Job Matching: MisuJob uses advanced artificial intelligence to analyze your skills, experience, and career goals. Our matching algorithm compares your profile against thousands of job requirements to find positions where you have the highest chance of success. This saves you hours of manual job searching and ensures you only see relevant opportunities.

One-Click Applications: Once you create your profile, applying to jobs is effortless. Your resume and cover letter are automatically tailored to highlight the most relevant experience for each position. You can apply to multiple jobs in minutes, not hours.

Career Intelligence: Beyond job matching, MisuJob provides valuable career insights. See how your skills compare to market demands, identify skill gaps to address, and understand salary benchmarks for your experience level. Make data-driven decisions about your career path.

Frequently Asked Questions

How do I apply for this position?

Click the "Register to Apply" button above to create a free MisuJob account. Once registered, you can apply with one click and track your application status in your dashboard.

Is MisuJob free for job seekers?

Yes, MisuJob is completely free for job seekers. Create your profile, get matched with jobs, and apply without any cost. We help you find your dream job without any hidden fees.

How does AI matching work?

Our AI analyzes your resume, skills, and experience to understand your professional profile. It then compares this against job requirements using natural language processing to calculate a match percentage. Higher matches mean better fit for the role.

Can I apply to jobs in other countries?

Absolutely. MisuJob features jobs from companies worldwide, including remote positions. Filter by location or look for remote opportunities to find jobs that match your preferences.

Ready to Apply?

Join thousands of job seekers using MisuJob's AI to find and apply to their dream jobs automatically.