Team Lead - Scheme Compliance

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Team Lead, Scheme Compliance

Our fast-paced Compliance team is looking for an experienced professional to lead our Acquiring Card Scheme Compliance team in APAC. The role is based in Singapore.

You will lead a team of compliance officers based in our Singapore and Tokyo offices, maintain oversight of card scheme rules and operational teams, support strategic business growth while meeting compliance goals, and collaborate closely with other teams in order to identify and mitigate risks for Adyen and its customers.

You will need to work closely with different teams globally across all levels in the organization, you will represent Adyen externally in a diversity of forums. You will also be involved with strategic company initiatives.

What you’ll do

• Ensures that team tasks and projects align with the overall strategic goals of the organization

• Monitors the team performance, acts on the shortcomings and communicates clearly on results

• Sets clear and achievable performance goals with team members that are aligned with personal and team goals

• Leads the team towards targets and required quality, resolving deficiencies and managing improvement

• Makes key individual contributions to the team’s work products when needed to ensure quality requirements and/or required delivery timelines are met

• Represent the team on a variety of work streams and products to establish strategies that align with global objectives and ensure controlled and compliant growth

• Strengthen knowledge and education management across the global business;

• Handle escalations from senior management

• Advise internal stakeholders and liaise with external stakeholders as well as relevant auditors

• Be an ambassador of the Adyen Formula

Who you are

• You have at least 5 years experience in payments/Credit Card industry and/or second line compliance functions

• You possess demonstrable experience as a people manager.

• You demonstrate initiative on developing teams and managing workflows.

• You are innovative, with strong problem-solving capabilities and able to define robust processes and procedures

• You are able to serve as an escalation point to varied card network compliance challenges

• You possess strong knowledge of card network rules

• You have solid interpersonal skills, specifically you will be able to liaise and connect with a variety of internal and external stakeholders and Merchants from varying disciplines and cultures

• You feel comfortable addressing senior management. You are able to influence across all levels of the organization

• Must be willing to travel, both domestically and internationally where required

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Singapore office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.