Team Lead

The Shipping Warehouse Team Lead is responsible for overseeing daily shipping operations, leading warehouse associates, and ensuring orders are accurately picked, packed, and shipped on time. This role serves as the first point of contact for associates on the floor and supports safety, productivity, quality, and continuous improvement initiatives.

Key Responsibilities

• Lead and support a team of shipping associates to meet daily shipping and productivity goals
• Assign work, prioritize tasks, and ensure adequate coverage throughout the shift
• Monitor order accuracy, packing standards, and shipping documentation
• Ensure compliance with safety policies, procedures, and proper use of equipment
• Train newly hired associates and provide ongoing coaching and feedback
• Troubleshoot shipping delays, shortages, or system issues and escalate when needed
• Maintain a clean, organized, and efficient work area (6S standards)
• Communicate status updates, issues, and performance metrics to leadership
• Support inventory accuracy, scanning, labeling, and carrier pick-up schedules
• Enforce attendance, timekeeping, and work standards consistently
• Participate in continuous improvement and process optimization efforts

El Líder de Equipo del Almacén de Envíos es responsable de supervisar las operaciones diarias de envío, liderar a los asociados del almacén y asegurar que los pedidos se recojan, empaquen y envíen de manera correcta y a tiempo. Este puesto sirve como el primer punto de contacto para los asociados en el piso y respalda las iniciativas de seguridad, productividad, calidad y mejora continua.

Responsabilidades Clave

• Liderar y apoyar a un equipo de asociados de envíos para cumplir con los objetivos diarios de envío y productividad
• Asignar trabajo, priorizar tareas y asegurar una cobertura adecuada durante todo el turno
• Monitorear la exactitud de los pedidos, los estándares de empaque y la documentación de envío
• Asegurar el cumplimiento de las políticas y procedimientos de seguridad y el uso adecuado del equipo
• Capacitar a los asociados de nuevo ingreso y proporcionar orientación, retroalimentación y coaching continuo
• Resolver retrasos en envíos, faltantes o problemas del sistema, y escalar cuando sea necesario
• Mantener un área de trabajo limpia, organizada y eficiente (estándares 6S)
• Comunicar actualizaciones de estatus, problemas y métricas de desempeño al liderazgo
• Apoyar la exactitud del inventario, escaneo, etiquetado y horarios de recolección por parte de los transportistas
• Aplicar de manera consistente las normas de asistencia, registro de tiempo y estándares de trabajo
• Participar en esfuerzos de mejora continua y optimización de procesos

• High school diploma or GED required
• 1–3 years of warehouse or shipping experience preferred
• Previous leadership or team lead experience strongly preferred
• Experience with shipping systems, WMS, or ERP systems
• Forklift and/or pallet jack certification (or ability to obtain)
• Basic computer skills (email, scanners, warehouse systems)
• English and Spanish prefered
• Availability to work overtime and Saturdays

 

• Diploma de preparatoria o GED requerido
• De 1 a 3 años de experiencia en almacén o envíos (preferido)
• Experiencia previa en liderazgo o como líder de equipo altamente preferida
• Experiencia con sistemas de envíos, WMS o sistemas ERP
• Certificación para montacargas y/o patín hidráulico (o capacidad para obtenerla)
• Habilidades básicas en computación (correo electrónico, escáneres, sistemas de almacén)
• Inglés y español preferidos
• Disponibilidad para trabajar horas extra y sábados

For nearly 70 years, MasterBrand has been shaping the places where people come together, enriching lives and creating meaningful memories for our customers. That, combined with our stylish products, expansive dealer and retail network, and dedicated associates, has helped make us the number one North American residential cabinet business. Our unique culture of continuous improvement is based on trusting the tools, empowering the team and moving forward, and is kept alive by our more than 14,000 associates across 20 plus manufacturing facility and offices. Visit www.masterbrand.com to learn more and join us in building great experiences together!

Equal Employment Opportunity

MasterBrand Cabinets LLC is an equal opportunity employer. MasterBrand Cabinets LLC’s policy is not to discriminate against any applicant or employee based on race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability/handicap status, marital status, military status, sexual orientation, genetic history or information, or any other basis protected by federal, state or local laws. MasterBrand Cabinets LLC also prohibits harassment of applicants or employees based on any of these protected categories. It is also MasterBrand Cabinets LLC’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

Reasonable Accommodations

MasterBrand Cabinets LLC is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and wish to discuss potential accommodations related to applying for employment, please contact us at [email protected].