Team Lead + Individual Contributor – Accounts Payable (German and English)

About Sutherland: 

Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.

We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.

We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.

Sutherland

Unlocking digital performance. Delivering measurable results

Team Lead to manage Accounts Payable (AP) operations, support on reporting, ensure audit completion, provide inputs to Offshore team for reporting & stakeholder management

Key Responsibilities:

Leadership & Team Management

• Distribute workload effectively to optimize productivity, minimize overtime and achieve Project financial targets
• Build a collaborative, engaged, and high-performing team culture.
• Manage conflicts constructively and foster employee growth and motivation.
• Encourage team to participate in meetings timely

Operational Excellence

• Individual role - Perform Europe activities assigned by ensuring accuracy and timeliness.
• Ensure prompt resolution of supplier and Brooks queries; maintain daily query tracker (cut-off: 6PM Sofia Time).
• Conduct daily quality audits under the QC framework; update audit tracker by 6PM.
• Drive error-free processing of non-PO invoices (current focus area).
• Maintain daily production tracker for reporting (cut-off: 6PM).
• Follow training procedure on any additional activities trained by Client. Latest updated SOPs must be available for all processes
• Accommodate any ad-hoc operational, reporting and compliance requirements

Reporting & Compliance

• Provide daily operational updates to leadership in a simple email (cut-off: 5PM).
• Support offshore reporting teams with accurate input
• Ensure strict compliance with company policies, internal controls, and all regulatory requirements, while consistently adapting to and promoting the Sutherland way of working
• Facilitate audit completion with timely documentation and tracker updates
• Ensure mandatory training requirements are completed on time

Continuous Improvement & Stakeholder Engagement

• Identify and implement process improvements and best practices.
• Build strong relationships with internal stakeholders and clients to ensure smooth collaboration.

Our most successful candidates will have:

• Fluent in English (B2) 
• Fluent in German (B2)
• Minimum 5+ years Accounts Payable
• Leadership experience
• Be able to work in MS Office - Be able to work in a fast-paced environment 
• Be pro-active in developing trust and professional rapport with employees and team members; work as a team-player
• Have strong analytical skills; be able to interpret data, identify trends, and make suggestions for improvements Have strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner

• Long-term job security with a permanent contract
• Additional health and life insurance coverage
• Generous annual leave
• Food vouchers and paid breaks
• Competitive salary and clear career progression
• World-class on-the-job training
• Work from our cozy Sofia office, from Mon-Fri 09AM-06 PM

All your information will be kept confidential according to EEO guidelines.