Team Lead (FOS/DST)- Loans

ABOUT TIDE

At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.

Tide is transforming the small business banking market with over 1.8 million members globally across the UK, India, Germany and France.

Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love.

Tide facts:

• Tide is available for UK, Indian, German and French SMEs

• Over 1.8 million members: 800,000 UK and 1,000,000 in India and growing rapidly

• Over $300 million raised in funding

• Over 2,500 Tideans globally - we’re diversity champions!

• We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, and in Berlin, Paris and Luxembourg.

WHAT WE ARE LOOKING FOR

We are seeking a dynamic and results-driven individual to fill the role of Business Finance Team Lead. The ideal candidate will possess a combination of skills, experience, and qualities essential for leading teams, managing partnerships, driving sales, and expanding our business across both unsecured and secured lending channels. Specifically, we’re looking for someone who has:

• Sales Expertise: Demonstrated experience in initiating and executing outbound sales campaigns to identify potential loan prospects and contribute to business growth.

• Client Acquisition Skills: Proven ability to target new client acquisition by leveraging leads and converting them into business opportunities. Experience collaborating closely with DSA Channel Partners, Area/Cluster Heads, and independently cultivating a strong local DSA network.

• Partnership Onboarding Experience: Track record of successfully onboarding new partners within the MSME sector, including NBFCs, DSAs, loan aggregators, and fintech firms, with a focus on unsecured loans.

• Sales Target Achievement: Ability to achieve sales targets by expanding infrastructure, optimising DSA usage, and enhancing loan conversion, sanction, and utilisation rates through maintaining a robust sourcing funnel.

• Sales Strategy Development: Proficiency in developing and executing comprehensive sales strategies, utilising the DSA network to increase sales, and effectively managing connectors and builders.

• Partnership Development Skills: Experience in forging and nurturing new channel partnerships to explore new markets and boost business opportunities.

• Lead Generation Coordination: Ability to collaborate with on-the-ground teams for effective sales lead generation and conversion.

• Business Channel Expansion: Capability to identify and secure business from market channels, constantly exploring new avenues for growth..

What makes you a great fit

• Driven and goal-oriented with the ability to excel both as an individual contributor and in motivating teams

• 6-11 years of experience in sales and business development, specializing in banking and unsecured business loans, with a focus on managing DSA channels.

• Proven experience managing and scaling DSA-led sales teams

• Skilled in using tools like Zendesk, GSuite, and Jira.

• Confident in customer interactions, ensuring they maximize their account benefits.

• Dedicated to solving problems and tackling challenging situations.

• Proactive in identifying and resolving recurring issues through innovative workflows.

• Excellent organisational abilities.

• Background in customer service within the finance sector.

• Some experience in startup environments, adaptable to rapid changes

WHAT YOU’LL GET IN RETURN

•

• Competitive salary

• Self & Family Health Insurance

• Term & Life Insurance

• OPD Benefits

• Mental wellbeing through Plumm

• Learning & Development Budget

• 15 days of Privilege leaves

• 12 days of Casual leaves

• 12 days of Sick leaves

• 3 paid days off for volunteering or L&D activities

TIDE IS A PLACE FOR EVERYONE

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.

We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.

At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.

Disclaimer

It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that:

• Tide does not charge any fees at any stage of the recruitment process.

• All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel.

• Communication from Tide will only come from an official @tide.co email address.

• Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf.

If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at [email protected]
Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.

Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy.

Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.