Team Lead (Evening Shift)

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About Clutch:We’re on a mission to reinvent the way people buy, sell, and own cars. Are you game?

Clutch is Canada’s largest online used car retailer, delivering a seamless, hassle-free car-buying experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee… and that’s just the beginning.

Named two years in a row to the Globe & Mail’s list of the Top Growing Companies in Canada and also awarded spots on Deloitte’s Technology Fast 50™ and Fast 500™ lists, we’re looking to add curious, hard-working, and driven individuals to our growing team.

Headquartered in Toronto, Clutch was founded in 2017 and currently services Ontario, New Brunswick, Nova Scotia, British Columbia, and Prince Edward Island. Clutch is backed by a number of world-class investors, including D1 Capital, Canaan, Real Ventures, Brand Project, and Upper90. To learn more, visit clutch.ca.

About the role:We’re looking for a strong Team Lead to help lead our evening shift operations within our vehicle reconditioning facility. This is a hands-on leadership role focused on keeping production moving, maintaining quality standards, and ensuring the team is supported, coached, and held accountable.

This role is ideal for someone who thrives in fast-paced, target-driven environments, is comfortable leading from the floor, and can keep teams aligned and performing at a high level. Evening availability is required.

What you’ll do:

• Own the Flow: Monitor the "pulse" of the reconditioning line (Inspection, Mechanical, Bodyshop, Detail, Quality Control & Merchandising)

• Eliminate Friction: Identify bottlenecks in real-time and reallocate labor to keep units moving without compromising quality

• Lean Excellence: Master the art of high-efficiency workflows. If a process is cluttered or lagging, you are empowered to fix it

• Coach & Develop: Lead from the floor providing real-time feedback and technical mentorship to your crew

• Culture of Ownership: Foster an environment where every team member feels responsible for the final product

• Safety First: Lead by example. Ensure PPE compliance and maintain a "tour-ready" workspace 24/7

• Data-Driven Leadership: Use KPIs (Throughput, Cycle Time, and First-Pass Yield) to track shift success and report to senior leadership

• Quality Gatekeeping: Audit vehicles at critical stages to ensure "The Clutch Standard" is met before a car ever hits the website

What you’ll need:

• Be a Proven Leader: You have 1+ years leading teams and 3+ years in high-volume environments like automotive, manufacturing, or fast-paced order and pickup windows

• Process-Obsessed: You understand that "Standardized Work" is the foundation of improvement. You likely have experience with 5S, Kanban, or Six Sigma

• Agile & Resilient: You thrive in high-pressure environments where priorities can shift by the hour

• Communicator: You can translate complex production data into clear instructions for your team

We believe great leaders come from many backgrounds. If you have managed high-volume "lines" in other industries, we want to talk to you:

• High-Volume Hospitality: Kitchen Leads or BOH Managers who thrive on "ticket times" and precision

• Logistics & Fulfillment: Shift Leads from Tier-1 warehouses who live and breathe throughput metrics

• Big Box Retail: Key holders or Department Leads who excel at team training and standard operating procedures (SOPs)

Why you’ll love it:

• Growth Orbit: We hire Line Leads with the intention of promoting them to Operations Managers

• Modern Environment: Forget the "greasy garage" stereotype. You’ll work in a tech-forward, organized, and safety-conscious facility

• Impact: Your work directly dictates the customer experience. Every car you clear is a win for the brand

Employment Type:

• New, Permanent Full-Time

Compensation & Benefits:

• $24–$28 per hour

• Health & dental benefits

• Pay decisions reflect objective criteria: skills, performance, market benchmarking, responsibilities, and working conditions

Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process, please email [email protected]