Team Lead, Direct Sales

Team Lead, Inbound Sales – Benelux

📍 Ghent / Benelux Region | 💼 Full-time

At Lightspeed Commerce, we’re entering an exciting phase of growth across EMEA—and Benelux is a key focus market. We’re looking for a Team Lead, Inbound Sales to help scale our Direct Sales inbound motion, develop top talent, and drive performance across our hospitality vertical.

This is a hands-on leadership role where coaching, data-driven decision-making, and cross-functional collaboration come together to build a high-performing team.

🚀 What You’ll Do

Lead & Develop Talent

• Coach, mentor, and motivate a team of SDRs and Inbound AEs

• Support new hires in ramping up and progressing from SDR to Senior SDR

• Support new hires in ramping up and progressing from AE to AE II

• Create a strong culture of feedback, learning, and continuous improvement

Own the Inbound Sales Motion

• Help manage and optimize the full inbound funnel (MQL → SQL)

• Work closely with Marketing to improve lead quality and conversion

• Drive initiatives to maximize inbound performance and pipeline generation

Drive Performance & Results

• Support the Sales Manager in achieving monthly, quarterly, and annual targets

• Analyze pipeline metrics and translate insights into actionable improvements

• Ensure the team consistently meets and exceeds quota

Collaborate Cross-Functionally

• Partner with Marketing, Partnerships, Outbound, and Implementation teams

• Strengthen alignment across the entire customer journey

• Act as a key connector between strategy and execution

🎯 What You Bring

Core Experience

• Language skills in Dutch and English are a must - French is a plus

• Proven experience in B2B sales, ideally in SaaS, fintech, or solution-based selling

• Experience leading or coaching a sales team

• Strong track record of closing deals and exceeding targets

💡 What Success Looks Like

• A high-performing, well-coached inbound sales team

• Strong conversion rates across the MQL → SQL → revenue funnel

• Clear development paths for SDRs progressing into AE roles

• Consistent overachievement of team targets

Why You’ll Love Working at Lightspeed:

Live the Lightspeed Experience:

• Flexibility to do your best work – work how and where you perform best.

• Unlock your potential with our growth program and clear paths to promotion.

• Real career opportunities in a company that’s constantly growing.

• A team that’s big enough to grow, small enough to make an impact.

And enjoy benefits that’ll keep you happy, healthy, and energized:

• Lightspeed share scheme (because we’re all owners here).

• Health & Wellness Credit (up to €400/year for gym memberships, yoga, biking, or anything that fuels your health).

• Mental Health Support via the Modern Health App – coaching, counseling, meditation – all at your fingertips.

• 60 days/year to work from anywhere with our PX benefit.

• Free LinkedIn Learning access to boost your skills and advance your career.

• Volunteer time off to give back to your community.

• Transit benefits (car)

• Free meals, snacks, and drinks at the office to keep you fueled.

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

Lightspeed handles your information in accordance with our Applicant Privacy Statement.