Team Lead - Accounts Payable

At Sutherland, you can grow your own way, do interesting things, and be yourself. Our teams thrive in an environment of diversity of thought, experiences, and background – we celebrate and embrace our diversity, whole-heartedly. As a digital transformation company, we rethink and rebuild processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analytics. We have been helping customers globally, across industries from financial services to healthcare, achieve greater agility through transformed and automated customer experiences for over 35 years.

Location: China (Suzhou or Dalian)

Only open to Chinese citizens

Role Summary:

Team Lead to manage Accounts Payable (AP) operations, support on reporting, ensure audit completion, provide inputs to Offshore team for reporting & stakeholder management

Key Responsibilities:

Leadership & Team Management

• Distribute workload effectively to optimize productivity, minimize overtime and achieve Project financial targets
• Build a collaborative, engaged, and high-performing team culture.
• Manage conflicts constructively and foster employee growth and motivation.
• Encourage team to participate in meetings timely

Operational Excellence

• Individual role - Perform activities assigned by ensuring accuracy and timeliness.
• Ensure prompt resolution of supplier and Brooks queries; maintain daily query tracker
• Conduct daily quality audits under the QC framework
• Drive error-free processing of non-PO invoices (current focus area).
• Maintain daily production tracker for reporting
• Follow training procedure on any additional activities trained by Client. Latest updated SOPs must be available for all processes
• Accommodate any ad-hoc operational, reporting and compliance requirements

Reporting & Compliance

• Provide daily operational updates to leadership in a simple email
• Support offshore reporting teams with accurate input
• Ensure strict compliance with company policies, internal controls, and all regulatory requirements, while consistently adapting to and promoting the Sutherland way of working
• Facilitate audit completion with timely documentation and tracker updates
• Ensure mandatory training requirements are completed on time

Continuous Improvement & Stakeholder Engagement

• Identify and implement process improvements and best practices.
• Build strong relationships with internal stakeholders and clients to ensure smooth collaboration.

 

All your information will be kept confidential according to EEO guidelines.