TEAM CLERICAL AIDE

APPLICANTS MUST BE PERMANENT IN THE CLERICAL ASSOCIATE CIVIL SERVICE TITLE OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE OR BE IMMEDIATELY REACHABLE ON EXAM # 3120.

The Homelessness Prevention Administration (HPA) works to keep New Yorkers in their homes. HPA works with the Department of Homeless Services (DHS), the NYC Housing Authority (NYCHA) and many other organizations and City agencies to assist families and individuals in need in obtaining and maintaining stable, affordable housing.

The Office of Civil Justice (OCJ) sits within HPA and consolidates the City’s various legal services programs at DSS/HRA and will work to increase the availability of legal services citywide. To do this, the Office coordinates with legal services providers; the court system; the advocacy community; elected officials City officials inside and outside of HRA/DSS; policy makers; households in need; and other key stakeholders.

Under the direction of the Team Supervisor the Team Clerical Aide will provide clerical support
services to the Office of Civil Justice.

The Office of Civil Justice (OCJ) is recruiting for one (1) CLERICAL ASSOC III to function as the TEAM CLERICAL AIDE, who will:

- Utilize standard office computer applications including word processing, data entry and some database management to process memoranda, letters, reports and other documents for units.

- Retrieve information from HRA’s Landlord Internet Site, First American database (landlord information) and other database applications used by unit.

- Maintain filing system for confidential case records, reports and other materials, by arranging materials in alphabetical, numerical, or other order by retrieving materials as requested in order to facilitate retention and retrieval.

- Forward reports and correspondence to appropriate persons and/or locations.

- Receive, screens, directs visitors to appropriate agency offices/parties by welcoming, questioning, and announcing visitors and providing visitors with information.

- Answer telephone, take messages and refer and transfer calls to appropriate person that can assist with requested service.

- Complete routine faxing and photocopying of documents as required.

- Coordinate mailings of program information for distribution.

- Perform other related clerical tasks.

Hours: 9 am – 5 pm

Work Location: 106 East 16th Street, NY

CLERICAL ASSOCIATE - 10251

Qualification Requirements
A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
Skills Requirement
Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.