Tax Controversy and Dispute Resolution Director

Management Level

Director

Job Description & Summary

At PwC, our people in tax services focus on providing advice and guidance to clients on tax planning, compliance, and strategy. These individuals help businesses navigate complex tax regulations and optimise their tax positions.

Those in tax controversy and dispute resolution at PwC will assist clients in managing tax controversies and resolving disputes with tax authorities. In this field, you will provide advice and representation during audits, investigations, and appeals, aiming to achieve favourable outcomes for clients while maintaining compliance with tax laws.

Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Lead in line with our values and brand.

• Develop new ideas, solutions, and structures; drive thought leadership.

• Solve problems by exploring multiple angles and using creativity, encouraging others to do the same.

• Balance long-term, short-term, detail-oriented, and big picture thinking.

• Make strategic choices and drive change by addressing system-level enablers.

• Promote technological advances, creating an environment where people and technology thrive together.

• Identify gaps in the market and convert opportunities to success for the Firm.

• Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements.

Within our Tax National Division, the Tax Controversy & Dispute Resolution (TCDR) team offers its expertise to clients to enable 
them to escalate/resolve administrative/procedural matters as well as resolve complex dispute related matters with SARS 

• Assist to manage the team as well as current case load, including fee scoping as well as deliverables and managing the WIP and Invoicing 

• Assuring that risk management is in place on all matters 

• Assist in building the team and developing marketing and other strategies to broaden our client base/pipeline 

• Present at client sessions and internal PwC training events on specific TCDR related topics 

• Attend to and assist in advising clients on how to manage administrative/procedural matters with SARS 

• Drafting of opinions/objections/appeals/VDP’s for clients as well as submitting to SARS and corresponding with SARS; 

• Research of complex tax dispute/administrative related issues; 

• Interpretation of tax legislation as well as assisting with commentary on new legislation/amendments for SAIT; 

• Liaison with SARS and Counsel regarding complex and uncertain tax dispute matters; and 

• Assist with the implementation of agreed advice with SARS as well as to ensure proper and correct outcomes for clients 

JOB PROFILE 

• Director responsibilities in respect of the above will include: 

o Planning assignment approach including understanding client

expectations and scoping work; 

o Pro-actively identifying areas of contention and discussing these with the engagement team and proposing solutions (where possible); 

o Ensuring timely delivery, follow ups with SARS and keeping clients informed; 

o Ensuring that billing is done on time and correctly 

• Financial portfolio management including WIP management, billings and cash collection. 

• Complying with risk management procedures 

• Training and performance management of consultants. 

• Manage the work performance of managers 

• Expand professional network internally and externally. 

• Supervise office administration functions. 

• The larger Tax community and staff 

• Cross Line (X-Los) Partners and Managers 

• Relevant firm subject matter experts 

• Global TCDR network 

Minimum Qualifications 

• Relevant professional qualification (Admitted  attorney and/or Postgraduate studies in Tax/Law) 
• A post-graduate tax qualification would be ideal. 

Experience 

• 8 – 10 years’ experience in a tax consulting environment or practising law or accounting 
• Preferably advisory/legal practice experience 

Key Knowledge and Skills 

• People management 
• Relevant Tax Administration Act knowledge; 
• Income Tax, VAT and PAYE 
• Specific areas of expertise: i.e. Customs, mining, TP will be advantage 
• Self-starter, dynamic individual with the ability to provide solutions to business problems 
• Excellent communication and interpersonal skills 
• Ability to multi-task yet still pay attention to detail 
• Strong analytical skills 
• Excellent time management skills and ability to work in a high performance team environment 
• Excellent project management skills 
• Ability to coach and train team members. 

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship?

No

Job Posting End Date

March 6, 2026