Talent & Media Operations Manager

We’re looking for a Talent & Media Operations Manager to be the primary owner of relationships, execution, and outcomes for our roster of podcast hosts and professional speakers. This role sits at the intersection of talent management, media operations, and live execution.

If you’ve worked with creators, speakers, media personalities, or live events—and you enjoy being the calm, organized point person when things are moving fast and stakes are high. This role is for you.

This is a hands-on role. You’ll be managing real people, real schedules, real sponsors, and real deadlines—not tickets or dashboards.

What You’ll Own

Talent Management & Relationships

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Serve as the main point of contact (“concierge”) for podcasters and speakers in our network

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Onboard new talent: collect bios, headshots, tech specs, media kits, and availability

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Build trusted, professional relationships while managing expectations clearly

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Conduct regular check-ins to ensure talent is supported, aligned, and retained

Campaign & Media Execution

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Coordinate podcast sponsorships: ad reads, approvals, timelines, and delivery

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Manage logistics for live and virtual speaking engagements (scheduling, AV, run-of-show, follow-ups)

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Own execution end-to-end so talent can focus on performance, not logistics

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Troubleshoot last-minute changes or issues calmly and decisively

Growth, Renewals & Upsell Support

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Track talent performance, sponsor outcomes, and engagement results

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Identify renewal and expansion opportunities across sponsorships and talent offerings

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Support upsells and cross-promotions within the network

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Create simple, clear success summaries for sponsors and internal teams

Brand & Professional Representation

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Ensure talent is represented professionally and consistently

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Maintain a high bar for communication, responsiveness, and execution quality

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Collect testimonials, feedback, and case studies to support growth

Who This Role Is For

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You’ve worked in media, podcasting, talent management, PR, events, or creator partnerships

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You’re comfortable managing personalities, pressure, and ambiguity

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You enjoy being the “fixer” and owner when things are live or time-sensitive

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You communicate clearly, confidently, and professionally with high-profile individuals

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You are organized, detail-oriented, and reliable under pressure

Who This Role Is Not For

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This is not a traditional SaaS Customer Success role

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This is not primarily a ticketing, QBR, or dashboard-driven job

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This is not a passive coordination role—you will own outcomes

Requirements

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3+ years experience in talent relations, media operations, account management, PR, events, or agency environments

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Strong written and verbal communication skills

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Comfortable working with creators, speakers, and sponsors

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Highly organized and capable of managing multiple active engagements at once

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Tech-comfortable: CRM tools (HubSpot/Salesforce), project management tools (Asana/Monday), and media or analytics platforms

Bonus Points

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Experience with podcast networks, speaker bureaus, or creator platforms

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Background in sponsorships, branded content, or live event execution

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Strong judgment and ability to de-escalate issues with professionalism

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Natural “host” mentality—empathetic, composed, and service-oriented

What Success Looks Like

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Talented podcasters and speakers who feel supported and stay engaged

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Sponsors who renew because execution is smooth and outcomes are clear

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Fast, reliable response times to talent and partner needs

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Campaigns and events that run cleanly—even when plans change

About Bold Business:

Bold Business is a US-based global business process outsourcing (BPO) firm with over 25 years of experience and $7B+ in client engagements. We help fast-growing companies scale through smart talent strategies, automation, and technology-driven solutions.

Bold Business recruiters always use a “@boldbusiness.com” email address and/or from our Applicant Tracking System, Greenhouse. Any variation of this email domain should be considered suspicious. Additionally, Bold Business recruiters and authorized representatives will never request sensitive information in email or via text.