Talent Development Manager

Department: Human Resources
Reports to: Director of HR
Employment Type: In-Person, Full-Time, Exempt
Schedule: 8:00am-5:00pm M-F

About Our House

Our House empowers homeless and near-homeless families and individuals to succeed in the workforce, in school, and in life through hard work, wise decision-making, and active participation in the community. The Our House team has defined a set of seven Guiding Principles that characterize our culture and that we intentionally seek to uphold: Hard Work, Wise Decision-Making, Community, Initiative, Integrity, Safety, and Heart.

About the Role

You will be responsible for designing and coordinating learning, training, and staff development initiatives that strengthen performance, build leadership capacity, and promote a mission-driven culture. This role works closely with program leaders and staff at all levels to identify development needs, deliver practical training solutions, and ensure employees have the tools and support needed to thrive. You will be the point of contact for Our House’s HRIS system, BambooHR, and for performance reporting.

What You’ll Do

Assess staff development needs through surveys, feedback, and collaboration with department leaders.

Create an annual learning and development plan aligned with the organization’s mission, strategic priorities, and available resources.

Support the creation of clear role competencies and skill-building pathways

Manage onboarding and orientation programs to ensure a welcoming and consistent new-hire experience.

Develop accessible learning materials such as guides and job aids

Support the development of supervisors through targeted training and opportunities.

Partner with managers to create development plans for individuals and teams.

Foster peer learning through internal knowledge-sharing sessions and community-of-practice groups

Assist with the performance review cycle, including training managers on feedback and goal-setting best practices.

Maintain tools and resources that help staff track professional growth and development goals.

Manage the annual learning calendar, assist individuals in tracking participation, and ensure programs are accessible and inclusive.

Evaluate training effectiveness and adjust programs based on feedback and outcomes.

Coordinate logistics with external facilitators, training vendors, and venues as needed

Coordinate new hire orientation and serve as a liaison between all new team members and their respective supervisors

Assist national service members and staff in assessing their professional development needs and wants

Support the planning and logistics of the all-team retreat

Provide support in the background check process for staff and national service members.

Strong ownership of HRIS and people-data governance and integrations.

Apply expert knowledge of human resource compliance, keeping accurate and up-to-date records for staff credentialing.

Oversee people data reporting, delivering dashboards and metrics such as headcount and attrition to inform workforce planning and performance reporting.

Provide high-level customer service to potential partner organizations, current partners, and internal staff

Be a strong champion for Our House, its mission, and its clients both externally and internally

Conduct other duties as assigned to fulfill Our House’s mission

What You’ll Bring

3–5 years of experience in learning and development, training, or organizational development; training and development, and nonprofit experience preferred.

Experience designing and facilitating adult learning. Previous National Service experience preferred

Previous experience implementing new strategies to achieve program goals

Attention to detail

Strong written and verbal communication skills; a persuasive and passionate communicator with excellent interpersonal and multidisciplinary project skills

Experience using computers for a variety of tasks

Competency in Google Workspace or other applications, including Word and Excel

Ability to work effectively in collaboration with diverse groups of people

Demonstrate respect for the dignity of all people and values diversity and empowerment

Must be trustworthy, hard-working, positive, and adaptable

Requirements

Bachelor’s degree in Human Resources, Organizational Development, Education, Nonprofit Management, or related field (or equivalent experience).

Must possess a valid driver’s license and vehicle to use in performance of job. Position requires some travel within Central Arkansas.

Benefits & Perks

Visit our careers page for more information on benefits and perks!

Our House is a drug-free workplace. 

Our House is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all team members. People of color and members of the LGBTQ community are encouraged to apply.