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TA Partner, Merchant Business

Phonepe

Bangalore (PhonePe Limited) permanent

Posted: March 11, 2026

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Quick Summary

PhonePe is hiring a TA Partner in Bangalore to join our team and work closely with our merchants. Key responsibilities include working with our merchants to onboard them on our platform, ensuring seamless payment processing and providing excellent customer service. The ideal candidate will have excellent communication and problem-solving skills, as well as experience with digital payments and customer service.

Job Description

About PhonePe Limited:

Headquartered in India, its flagship product, the PhonePe digital payments app, was launched in Aug 2016. As of April 2025, PhonePe has over 60 Crore (600 Million) registered users and a digital payments acceptance network spread across over 4 Crore (40+ million) merchants. PhonePe also processes over 33 Crore (330+ Million) transactions daily with an Annualized Total Payment Value (TPV) of over INR 150 lakh crore.

PhonePe’s portfolio of businesses includes the distribution of financial products (Insurance, Lending, and Wealth) as well as new consumer tech businesses (Pincode - hyperlocal e-commerce and Indus AppStore Localized App Store for the Android ecosystem) in India, which are aligned with the company’s vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.

Culture:

At PhonePe, we go the extra mile to make sure you can bring your best self to work, Everyday!. And that starts with creating the right environment for you. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. PhonePe-rs solve complex problems and execute quickly; often building frameworks from scratch. If you’re excited by the idea of building platforms that touch millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us!

Role: The role based in our HQ at Bengaluru is responsible for hiring (largely sales employees) in few verticals of merchant payments. The role provides an excellent opportunity to learn and experience both traditional retail/FMCG & startup ways of working.

We are looking for an enthusiastic person with TA bent of mind to join our ambitious team and help us drive top talent to our company via innovative candidate attraction strategy.

Responsibilities:

• Planning: Execute talent acquisition strategy in line with respective functions’ goals & objectives

• Process Management: ensure the company recruitment process – job postings, sourcing, screening, interviews etc. is managed

• Drive referral/campus hiring where required including communication/branding strategy across channels.

• Proactively seek market intelligence/ latest industry trends to gain competitive advantage in attraction, assessment, and sourcing methodologies

• Have a strong bias for using data to solve problems, data analytics and reporting

• Data analysis & reporting: Utilize recruitment metrics & analytics to track performance, identify areas for improvement, and report on key recruitment KPIs.

Capabilities & Requirements:

• MBA / Post Graduate degree in HR with 5+ years' experience in Talent Acquisition.

• Exposure to bulk hiring / sales hiring is mandatory.

• Exposure to start up environment is an added advantage.

• Experience sourcing from different channels – consultants, job portals, self-sourcing, referrals, etc.

• Understanding and hands on experience with Application tracking system(s).

• Spikes on execution rigour & influencing/building consensus

PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)

• Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance

• Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System

• Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program

• Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy

• Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment

• Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy

Our inclusive culture promotes individual expression, creativity, innovation, and achievement and in turn helps us better understand and serve our customers. We see ourselves as a place for intellectual curiosity, ideas and debates, where diverse perspectives lead to deeper understanding and better quality results. PhonePe is an equal opportunity employer and is committed to treating all its employees and job applicants equally; regardless of gender, sexual preference, religion, race, color or disability. If you have a disability or special need that requires assistance or reasonable accommodation, during the application and hiring process, including support for the interview or onboarding process, please fill out this form.

Read more about PhonePe on our blog.

Life at PhonePe

PhonePe in the news

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