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T24 Temenos - Application Support

Dev2

Chennai, Tamil Nadu, India permanent

Posted: December 10, 2023

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Quick Summary

FIS Global is seeking a highly skilled Application Support professional to join our team in Chennai, India. The ideal candidate will have experience in supporting complex software applications and be able to work in a fast-paced environment. The successful candidate will be responsible for providing technical support to our clients and ensuring the smooth operation of our systems.

Job Description

Jobs for Humanity is partnering with FIS Global to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.

Company Name: FIS Global

Position Type :

Full time Type Of Hire :

Experienced (relevant combo of work and education) Education Desired :

Bachelor of Engineering Travel Percentage :

25 - 50%

T24 Temenos - Application Support 

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate, and above all fun.

About the team

This role is a part of our Technology Support Team. Involves in implementing, maintaining, and supporting applications software that is delivered on time and within budget. Work closely with customers, business analysts, and team members to understand business requirements that drive analysis and design of quality technical solutions ensuring alignment with the business.

What you will be doing

• Perform support activities required to maintain a high level of availability and stability for one or more applications including incident/problem analysis and resolution.
• Perform client reporting incident ticket investigation and provide a resolution within an SLA.
• Perform change deployment and certification, application performance, application operations management, and development support.

What you bring:

• 4 to 8 Years of experience in the full life cycle of SAP Business Object (BO) application & willing to work on production support.
• Must have experience on SAP BO Administration and added advantage with reporting knowledge on BO 4.3 webi reports.
• Experience with BO 4.3 (XI and higher) to manage Incident Triage and upgrade the environment to a higher version.
• Experience with SAP BO Admin and WEBI reports. Troubleshooting client reporting tickets with WEBI / Crystal Reports.
• Experience in MS SQL and OLTP, OLAP, MOLAP
• This position is required to work for a ROTATIONAL shift for US Clients.

 

Bonus if you have:

• Knowledge in IBM Infosphere DataStage/Informatica.
• Knowledge of writing complex SQL/PL SQL/ Oracle to provide large composite enterprise reports.
• Knowledge of Universe development and Performing ad-ADHOC querying for clients
• Organization
• Windows knowledge, Batch scripting, Scheduling, and Server / Network troubleshooting.

What we offer you :

• An exciting opportunity to be a part of the World’s Leading FinTech Product MNC
• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• With a broad range of professional education and personal development possibilities – FIS is your final career step!
• A broad range of professional education and personal development opportunities
• Time to support charities and give back to your community

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

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