T24 Analyst Application Support

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

The purpose of the T24 Support Analyst role is to provide specialized technical support and maintenance for the T24 core banking system. This position involves troubleshooting issues, performing system upgrades, and ensuring the smooth operation of the T24 environment. By collaborating with various stakeholders, including IT teams and end-users, the T24 Support Analyst aims to resolve incidents promptly, enhance system performance, and implement best practices. The role is crucial in maintaining the stability and reliability of banking operations, contributing to the overall efficiency and effectiveness of the organization's financial services

Type of Qualification: First Degree

Field of Study: Information Technology, Engineering or any other related field

Experience Required

3-4 years

 Deep functional experience /expertise:

• AA (Arrangement Architecture) lifecycle management
• Accounts & Deposits processing
• General Ledger (GL) structure, posting rules, and reconciliation analysis
• Funds Transfer (FT) module including accounting flows and settlement impacts

Proven ability to:

• Analyse transaction-to-GL flows end-to-end
• Diagnose balance mismatches and posting anomalies
• Perform complex root cause analysis across interfaces, AA arrangements

Strong understanding of:

• Multi-currency and multi-entity accounting impacts
• High-volume transaction processing environments
• Inter-system integrations and downstream reporting impacts

·  Experience working directly with Temenos support and managing L3 escalations

Behavioural Competencies:

• Adopting Practical Approaches
• Checking Things
• Documenting Facts
• Managing Tasks
• Team Working
• Upholding Standards

Technical Competencies:

• Application Support
• Availability Management
• Business Continuity and Disaster Recovery Planning
• Continuous Deployment
• Database Administration
• Network Security Monitoring
• Stakeholder Management
• Testing (unit, regression, integration)
• Trouble Shooting