Systems Support Administrator

Confidential

Los Angeles, California, United States permanent

Posted: January 30, 2026

Required Skills

Job Description

This is a full-time staff position with benefits within our Los Angeles team and requires working on-site at our Santa Monica location.

At Framestore’s Oscar-winning Technology team, innovation is at the heart of what we do, whether this be developing new techniques, new ideas or creative new ways to tell our clients’ stories. Underpinning all of this is a long tradition of research, technology and development - from engineering our bespoke software solutions to gaining early access to bleeding-edge technology and forging vibrant partnerships with leading academic and scientific institutions.

Framestore combines talent and technology to bring life to everything we create. Driven by creativity and inspired by the future, we set out every day to reframe the possible.

The Systems Support Administrator operates within the Systems Support team, acting as an escalation point for IT Support across our North American studios.

The team is responsible for designing, implementing, and maintaining a robust technology infrastructure, including storage, networking, workstations, cloud, virtualization, and rendering. We prioritize growth through dedicated training and mentoring. If you are looking to join a local team with a significant global presence, develop your skills on the job, and support the creation of world-class visual effects, Framestore awaits you.

What you’ll do

• Escalation support for all incidents and requests using JIRA service desk

• Support of storage requests

• Monitor and maintain a variety of physical and logical systems

• Administration of the OS images and Linux/Windows application packages

• Manage license servers and services

• Support of the Render farm (software)

• Able to work independently and in teams on administrative and technical projects

• Produce and update documentation using Confluence

• Collaborate with the Systems Operations and Systems Engineering teams on various projects

• Partake in an on-call rotation to provide support outside standard working hours.

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