Systems Engineer

COSMOTE Global Solutions, as a member of OTE Group of Companies, is an ICT Systems Integrator delivering a broad range of ICT Solutions and Services.

CGS provides a broad range of ICT Services focusing on: Cloud, Data Centre operations, Networking, Cybersecurity, BI and Data Warehouse, Big Data, Service Desk, Proactive Monitoring, Operations and Support, Service Management, Project and Programme Management, and Professional Services.

Responsibilities:

• Administration of specific infrastructures, systems and services, such as file and print-services, RDS service, specific systems and software and hosted applications.
• 2nd level support.
• Installation and configuration of system components and server software, including patch management.
• Operating and monitoring of infrastructure, systems, servers.
• Configuration management tasks & procedures.
• Incident management, Change enablement, Request fulfilment, Problem management: definition, analysis and resolution.
• Preliminary diagnosis of software and hardware problems, also in co-ordination with the central IT departments.
• Advise in areas such as capacity management, contingency planning, IT service continuity management, automation of repetitive tasks, security.
• Coordinate with hosting services.
• Coordinate with database management teams.
• Scripting & configurations in context of systems & infrastructure.
• Handling of backups and restore operations of systems & infrastructure.
• Participate in defining and documenting configuration of systems & infrastructure.
• Participate in defining and documenting operational procedures.
• Participate in architectural design/reviews.
• Draft technical content for knowledge base for use of upstream support teams.
• Evaluation and implementation of security standards.
• Security administration and monitoring.
• Participation in coordination and project meetings.

Requirements:
• Bachelor degree in relevant field of interest.
• ITIL® Certification.
• Knowledge and experience with HW management, racking, cabling, replacement, FW upgrades.
• HW/SW inventory and configuration management.
• Advanced knowledge and experience with VMWare (vSphere, vSAN, Horizon).
• Knowledge and advanced experience in Redhat, Windows OS administration of large farms.
• Active Directory (AD) / LDAP and Keycloak Management.
• Network Attached Storage (NAS) and distributed file systems.
• Centralized IT security policy management.
• Knowledge and experience in administration of servers, bladesystems and composable infrastructure.
• Knowledge and experience in administration of Backup & Storage systems (VEEAM, StoreOnce, vSAN, traditional SAN and CEPH).
• Advanced script development and troubleshooting skills (Ansible, PowerShell).
• Experience in software compliance monitoring and enforcement.